henrique de M.
It's a false promise!
The promise in the advertisement was completely different from what the app delivers. Furthermore, the advertisement states that you can request a refund, but it's conditional. In other words, I paid, used it for one day because I saw it wasn't what the advertisement promised, and now I won't be able to get a refund.
Response from WiseyMar 30, 2026
Dear Herique! Thank you for your feedback! We’re very sorry to hear that your experience did not match what was presented in the advertisement. At Wisey, we aim to provide clear expectations and a helpful experience, and we regret that this was not the case for you. We understand how frustrating it is to feel unable to get a refund after realizing the service isn’t right for you. To resolve this, we have issued a full refund for you! For more assistance please contact us at [email protected] and our team will be there for you. Enjoy your day!



