WiseyReviews of wisey.app

Response from WiseyNov 12, 2024

Dear Meghan! Thank you for taking the time to leave us a review about your experience! We're so glad to hear you enjoyed the video dynamics and that it kept you engaged! Keeping our content interesting and accessible is a top priority, so it’s wonderful to know it’s working for you. Thank you for the feedback, and happy learning!

Response from WiseyNov 17, 2024

Dear Alexandra! Thank you for taking the time to write a review. We’re sorry to hear about your experience and the frustration this has caused. We understand how important it is to have flexible and supportive subscription management, especially for our users who may face challenges like ADHD. While our current policy doesn’t always allow for reimbursements after a subscription charge, we genuinely want to ensure every customer feels heard and supported. If you haven’t already, please reach out to us at at [email protected] with your account details. We’d like to review your case again to see if there’s a way we can assist further. Take care!

Response from WiseyNov 17, 2024

Dear Denis! Thank you for reaching out and apologies for the inconvenience. We’re truly sorry to hear about your experience and the frustration it has caused. Transparency and ethical practices are very important to us, and we take feedback like yours seriously to improve our processes. It seems there may have been a misunderstanding or issue during the checkout and cancellation process, and we deeply regret if this was confusing or led to unintended charges. Our team strives to make subscription management straightforward, and we're reviewing your concerns to address any shortcomings. Please reach out to us again at at [email protected] so we can investigate your case further. If you have screenshots or other details, please share them, as this will help us resolve your issue promptly. Cheers!

Response from WiseyNov 15, 2024

Hello Sarah! Thank you for sharing your feedback. We understand the concern over this. We want to sincerely apologize for your negative experience with our product. First and foremost, we want to emphasize that we do not have access to your personal or billing information. Therefore, we cannot take any actions on your behalf. Only customers can provide their information, initiate trials or subscriptions, and confirm payments. Please, email to us at [email protected] . Once received, we will diligently look into this matter with the purpose of providing an accurate resolution. We are standing by and hope to help you soon!

Response from WiseyNov 12, 2024

Dear Danny! Thank you for sharing your experience with us! It’s fantastic to hear that Wisey is already helping you clear mental fog and understand your habits in a meaningful way. We're glad the approach feels refreshingly different and genuinely helpful. Wishing you continued growth and insights as you explore the course further! Keep up the great work!

Response from WiseyNov 12, 2024

Dear Lisa! Thank you for your feedback! We’re thrilled to hear you found the content well-organized and well-written. Our team puts a lot of effort into creating a clear and structured experience, so it’s great to know it’s resonating with you. Enjoy exploring more of Wisey!

Response from WiseyNov 12, 2024

Dear Donnel! Thanks for supporting us! We're thrilled to hear that Wisey is helping you gain insights into your daily habits! Understanding these patterns can be such a powerful first step toward making positive changes, and we’re glad to be part of your journey. Thank you for your feedback, and if there’s anything more we can do to support you, just reach out at [email protected]. Keep up the great work!

Response from WiseyNov 12, 2024

Dear Marx! Thank you for sharing your experience! We understand how easy it can be to forget without reminders or an app to keep you on track, especially with busy schedules. We’re glad to hear that when you remembered, the content was helpful. We’ll take your feedback into consideration as we continue to improve. If you need further assistance, feel free to reach out at [email protected]!