Doc
Needs a warning
If I had been notified that the subscription was 60$ from the beginning I would have not agreed. It was not clearly stated prior to billing that I would be billed (like a disclaimer email) It's also nonrefundable even if you don't use their services or it's accidentally charged.
Response from WiseyNov 27, 2024
Dear Doc! Thank you for sharing your feedback! We are really sorry to hear about the frustration you’ve experienced with the billing process. We completely understand how important it is for pricing and charges to be clearly communicated upfront. We take your concerns seriously, and we will make sure to pass this along to our team to ensure that the subscription details, including the amount and refund policy, are communicated more transparently in the future. If you haven’t already, please reach out to our support team at [email protected] so we can see if there’s any way to help with your specific situation. We want to make sure every user feels supported and valued. Again, thank you for your feedback, and we’ll work to improve your experience. Have a lovely day!