WiseyReviews of wisey.app

Response from WiseyJun 17, 2026

Good day, Dom, We appreciate you sharing this feedback and understand why this experience left you upset. From your review, it’s clear the issue was not only the cost but also being charged after you believed your account had been cancelled, which would be very frustrating. We also understand your concern about being told the account was still active when that did not match your expectation. Please contact our support team directly at [email protected] so we can look into your experience in more detail and discuss it with you properly. We hope to hear from you soon.

Response from WiseyJun 13, 2026

Good day, Pauline, Thank you for taking the time to share your experience. It means a lot to hear that the support and understanding you received from the team made a difference during a busy time for you. Your words highlight exactly how important thoughtful, personal feedback can be, and we are very glad this support was helpful. We hope Wisey continues to be a positive and useful part of your journey.

Response from WiseyJun 12, 2026

Good day, Thank you for taking the time to share your review. We are glad to hear that you had a good overall experience with our customer service. It is great to know that the support you received left a positive impression. We hope Wisey continues to be helpful to you and wish you a pleasant day.

Response from WiseyJun 12, 2026

Good day, Laia, Thank you for taking the time to share your review. We are glad to hear that your experience felt quick and effective. Prompt, attentive support can make a real difference, and it is great to know this stood out to you. We hope Wisey continues to be helpful for you and wish you a pleasant day.

Response from WiseyJun 17, 2026

Hi Dominik, We’re very sorry to hear about your partner’s experience and the stress this situation caused. At Wisey, our goal is to support users in a positive way, and we regret that the subscription process created confusion and frustration instead. We understand your concerns regarding the additional charges and the impact this had on your partner’s well-being and trust. To resolve this matter fully, we have issued a refund for the charge you mentioned. For more assistance, please contact us at [email protected], and our team will be there for you. Thank you for taking the time to share this feedback, as it helps us improve our billing clarity, communication, and overall user experience!

Response from WiseyJun 11, 2026

Good day, Ulises, Thank you for taking the time to share your experience. It is great to hear that our support team was able to respond quickly and help with both the account access issue and your billing concerns. We are especially glad the explanation was clear and that the way the situation was handled gave you confidence to continue exploring Wisey. If any other questions come up as you use the service, please contact our team at [email protected] so we can assist you further and make sure everything continues to work smoothly for you. We hope Wisey continues to be a helpful experience for you.

Response from WiseyJun 10, 2026

Good day, sean, Thank you for taking the time to leave a review. We’re glad to hear that Wisey came across to you as professional. It’s great to know the app made that impression, and we hope it continues to be a useful part of your learning experience. If there is anything that felt missing from a full 5-star experience, please reach out to our support team at [email protected] so we can better understand your experience and help further. We hope Wisey continues to be helpful to you and wish you a pleasant day.

Response from WiseyJun 10, 2026

Good day, Thank you for taking the time to share your review. It is great to hear that both the information you found and the support you received were helpful. Your short comment says a lot about the parts of the experience that matter most, and we are glad they met your expectations. We hope Wisey continues to be useful to you and wish you a pleasant day.