Anna B.
Total scam
Total scam. Half the time I tried to sign in the app it didn’t work. Didn’t have time and wasn’t useful. So I already wasted money. There was no reminder/notification of when it would renew. Any reputable company or app would give at least one reminder (if not multiple)! I tried to cancel on the day it renewed. Instead of honoring my request two different people offered me a lifetime membership. I don’t want to waste time on a useless app when I can use my time doing productive things. And I started taking a brain health supplement that is cheaper than their membership. It works well! Do not waste your time, money or energy!
Response from WiseyJan 27, 2025
Dear Anna! Thank you for taking the time to share your experience! We sincerely apologize for the frustration and disappointment you've experienced. Your feedback is invaluable, and we are committed to improving our services to better meet our users' expectations. Regarding the sign-in issues, we understand how inconvenient that must have been, and we’ll ensure our technical team looks into this. As for the renewal process, we take your comments seriously and are exploring ways to improve communication, including clearer reminders. If you'd like us to review your cancellation request or discuss further, please reach out to us at [email protected], and we’ll do our best to assist you. Take care!