Rhonda M.
Avoid, avoid, avoid
Please don’t get caught up in their monthly subscription! I have been charged $174.62 for 1 month… I did the trial period and then they asked to add a seperate package on at the end, and I did thinking it was a once of purchase. Turns out they both are subscriptions, however they don’t mention the second one being when you add to your purchase. Short story, I am a single mum and struggling financially and I asked for a refund. I was even just hoping for a part refund. They won’t provide it and haven’t really been helpful other than cancelling my subscription.
Response from WiseyJan 31, 2025
Dear Rhonda! Thanks for reaching out. We sincerely regret any confusion regarding the subscription charges. While we do our best to ensure transparency in our pricing, we truly appreciate your feedback and will review how we present subscription details to improve clarity. Please reach out to us at [email protected], and we’d be happy to take another look at your case. Wishing you all the best!