wio.ioReviews of wio.io

Worst experience ever. Closed my account without reason and the customer support thereafter was appalling. Delayed funds transfer with negative impact on my business. Stay away

Terrible customer service. Messages are occasionally replied to but rarely is anything ever sorted or solved. Wish I had never signed up to them. Business Account holder soon to leave.

I want to join but most of the comments I read are negative.

Closed my account without reason. WIO refused to increase my transfer limit for me to withdraw funds, and despite promising to keep the account open until I’d removed funds, they closed it anyway and now I’m in week 4 of my battle to get them to transfer my money. I spend about an hour every day trying to get a response. They emailed saying resolution within three working days… it has now been over a week.

WORST CUSTOMER SUPPORT

Couldn’t even sign up. I’m eligible one day not eligible the next. Tried to sign up 3 times and I was turned down all 3 in the end. They refused to tell me why which was the most frustrating part. If you end up dealing with these people good luck, you’ll need it

Very unprofessional and lacks customer service support, I am waiting for instruction on how to close my personal account. Its a shame i was really looking forward to bank with wio but 1 week after i opened the account I found out the hard way they don't support their clients went there is an issue, it take a long time for them to even reply on whatsup with simple general questions which should be on the website support page, and making a phone call never gets answered. your stuck waiting for a ping from whatsup and if they send you reply to there message its like sending a pigeon with a message stuck on its leg.

One of the worst banks ever, its been 20 days I have made an international payment which i am still chasing till date. They have the worst customer support who have no idea where the payment is and how long it will take to get this payment through. Have to chase them every single day just for 1 transactions from last 20 days. And it was suppose to be transferred in 48 to 72 hours.