WinkBedsReviews of winkbeds.com

We purchased two WinkBeds (The FIRMER WinkBed Queen for $1,599 and The LUXURY FIRM WinkBed King for $1,799) on July 19, 2020 and due to Covid and shipping issues, we received the King on October 19, 2020. We were really excited to receive these mattresses (one for our master bedroom and one for our guestroom), however, due to covid, we had major delays in our home renovations and could not move in and try the mattress out until January 2021. Both my husband and I have been experiencing extreme upper back pains since we have been sleeping on them and cannot understand why. Nothing in our daily routine has changed except for the beds. As we used other beds while on vacation, we realized that the real culprit was our mattress. The back pain is almost unbearable to the point that we now sleep in another room on an old mattress. When we reached out to WINKBEDS with our problem on Feb 26, 2021, they said we had passed the 120 day return window and couldn't do anything about it. For a bed so expensive, we are really disappointed that WINKBEDS wont stand behind their product for dissatisfied customers. Wink needs to accept if their mattresses is defective, whether it is 5 days after purchase, or 5 years after. They are supposed to accept returns for defective mattresses regardless of the timeframe...this is their guarantee. We want our money refunded so that we can purchase another mattress and rectify our back issues but Winkbeds refuses to listen or help.

The "free" sheets came first and I got a little worried. They are thin and scratchy-not something I expected to go with a luxury bed. But fortunately, when the bed finally arrived, it was great. While everyone has different preferences, the 4 inches of latex felt so much better to me than the similar amount of memory foam that was on a previous mattress that I tried. It's soft but it doesn't swallow you when you roll over on it. I'm 6'2", 210 lbs, so your mileage may vary. But my wife weighs MUCH less and she likes it too. It sleeps like a dream...highly recommended. But they'd be better off not sending the sheets at all : )

i ordered the king luxury firm bed 9/25, received it 10/2 and think it has been very comfy so far! it is on the floor as we are waiting for our pallet bed frame to arrive and it still feels supportive. i don’t notice when my significant other tosses/turns or gets in/out of bed. i didn’t notice any super crazy odors initially, maybe just a little as it aired out of the box the first few hours. otherwise very much so enjoying it now seven nights in. no complaints!

so far so good

I got my mattress and the sheet and pillow set exactly when the shipping I do said they would arrive. The mattress was quite heavy but my husband was able to get it onto our bedframe. The mattress opened up easily and entertainingly enough.

Just received my bed in the mail today. It’s quite heavy and astounding how they were able to roll it up into a 4 ft tall box. It took a bit longer for the bed to get to me than I had expected.

I love my new Winkbed! I debated between the gravity lux and the popular luxury firm options and ended up choosing the luxury firm. It shipped and arrived sooner than I expected, which was a pleasant surprise. The box/mattress were pretty heavy, so for one person to move it into the house it was a bit difficult but once it was in unpacking was a breeze. The mattress itself filled out quickly after unpacking and there were no unpleasant odors or offgassing. It did take a few days to break in and start moulding to my body but it was totally worth it. I haven't slept this soundly in years.

I loved how each mattress was described online. It made it very easy to make a decision which to purchase for my husband and me. I ordered the heavy duty frame as well. We were especially pleased with getting a free mattress cover, sheets, pillowcases and pillows with our order! They were as high quality as the mattress! We have never slept better. Thank you!