David S.
Currently I have no problems
Currently I have no problems. The system is a little different than what i'm used to, but everything works fine. the only support is by email which is slower than i want, but the last company is was with did't provide any support.
Response from WinhostOct 20, 2022
Thank you. As you indicated, getting someone on the phone does not necessarily mean that you are going to get support. Running a call center is expensive and requires a lot of staff - so, while convenient, it doesn't mean you will get the best person that can help with a specific issue on the phone. Our first line of support is via email and we can typically get the ticket into the hands of the person that is able to actually help. If an issue requires more discussion beyond what email exchanges can handle, we'll call you.



