Kim S.
Happy repeat customer
High end wines at reasonable prices. AND customer service that makes sure every experience is pleasing. From order issue resolution to handling feedback on wines that I just don’t like, they’ve earned my trust.
Response from Wine InsidersFeb 20, 2026
Hello Kim, Thank you so much for the 5-star review! We are truly sorry for the occasions where a selection didn't perfectly suit your palate or where you encountered an order issue, but we are so glad we could make it right. We absolutely acknowledge that trust is earned through consistency, and we apologize for any past disappointments that required our intervention. Please be reassured that your satisfaction is our top priority, whether that means resolving a delivery glitch or finding a wine you truly love. We are honored to have earned your trust! If you ever need assistance with a future selection, please reach out to us at 800-615-7304 or [email protected]. Warm regards, The Wine Insiders Team

