Wine Insiders Reviews | Read Customer Reviews of wineinsiders.com

Wine InsidersReviews of wineinsiders.com

4.0229 reviews
Beer & Wine
PO Box 15158, Beverly Hills, California

Call Directions Website

Wine Insiders

About Wine Insiders

Wine Insiders makes it easy to get great wine. Our in-house winemaker works with world class wineries to stock our online store with exclusive selections from some of the world's best wineries and regions. With over 40 crowd-pleasing varietals from 15 top wine regions, you're sure to find wine that you love. We love our wine so much that we offer a 100% Satisfaction Guarantee, so you can ship and sip risk-free. Shop with confidence knowing you won't find hidden fees or unexpected club subscriptions at Wine Insiders. Allow us to raise a glass and welcome you to a world of: BETTER WINE, DELIVERED!

Wine Insiders (wineinsiders.com) has 229 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: wineinsiders.com
Website: wineinsiders.com
Category: Beer & Wine
Location: Beverly Hills, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 48% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Beer & Wine, California

Wine Insiders reviews

Showing 153 reviews with 5 stars · Clear filters

Ted M.
Jun 4, 2025
Order update
Eula took my call and was excellent. Very responsive and provided an update on shipping. Excellent job.
Report
Art F.
May 30, 2025
Highly Recommended
I am a long time customer of wineinsiders. The wine is excellent and always arrives quickly. When there is a rare problem customer service reps like Aileen are quick to resolve it. Highly Recommended!
Report
TrueT
May 26, 2025
Customer service was very helpful when…
Customer service was very helpful when I had a complicated issue one of my orders. Thank you.
Report
Kat S.
May 24, 2025
This is the first time we will receive…
This is the first time we will receive a shipment from wine insiders. I received a notification that a delivery was coming, but we were going to be out of the state and unable to receive it. A quick chat with Jennifer resolved the delivery date problem. This was so easy, and I appreciate the immediate service.
Report
MaryFigueras
May 24, 2025
3 years of great wines
I have been ordering for 3 years from Wine Insiders. Great wine at great prices. On days when there are big sales, I have had problems ordering thru the website, but calling customer service always resolves the issue quickly and I get to speak to really pleasant customer service reps. I have tried several different wine clubs, and have found that Wine Insiders is consistently the best wines, best prices, fast delivery and excellent customer service.
Report
Tmyvision
May 20, 2025
Excellent customer service…
Excellent customer service absolutely top-notch. Wine insider makes life easy to order adventurous interesting wines from around the world at proper prices and the customer service always make sure everything is smooth. Thank you so much.
Report
Paul
May 19, 2025
Per Fed Ex’s tracking
Per Fed Ex’s tracking, they broke one shipment, and then lost the replacement shipment. Without blaming anyone, customer service (Patty and others) acknowledged there was a problem and presented me with a choice of solutions to best satisfy me. The third attempt arrived over the weekend and today they followed up to be sure I was totally satisfied.
Report
Mark K.
May 19, 2025
We've been ordering cases of wine from…
We've been ordering cases of wine from Wine Insiders for a number of years. On rare occasions, we might find a bottle that is not to our liking. A simple call to one of their service representatives and (no questions asked), they easily offer a credit to our next purchase. Overall, we like their wine and will continue ordering from them.
Report