Wine InsidersWine Insiders makes it easy to get great wine. Our in-house winemaker works with world class wineries to stock our online store with exclusive selections from some of the world's best wineries and regions. With over 40 crowd-pleasing varietals from 15 top wine regions, you're sure to find wine that you love. We love our wine so much that we offer a 100% Satisfaction Guarantee, so you can ship and sip risk-free. Shop with confidence knowing you won't find hidden fees or unexpected club subscriptions at Wine Insiders. Allow us to raise a glass and welcome you to a world of: BETTER WINE, DELIVERED!
Wine Insiders (wineinsiders.com) has 229 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Claim this listingBeer & Wine · San Jose, California
Excellent
Beer & Wine · Pomona, California
Excellent
Beer & Wine · Walnut Creek, California
Excellent
Beer & Wine · Hayward, California
Excellent
Showing 153 reviews with 5 stars · Clear filters
Meredith
I mistakenly had the wine shipped to our home instead of my office, which requires a signature upon delivery. Thankfully, Wine Insiders' customer service responded within minutes and quickly resolved the issue. We've consistently had excellent experiences with them!
Leslie Keyes C.
Company and the customer service rep was wonderful! Although, there was a hearing issue on my part and language barrier he was great to work with and patient with me
Richard O.
Sent wine to incorrect address. Solved my problem and corrected address. Thank you very much. I’ve used Wine Insiders for years and have always been happy with their wines and service.
J B.
Had some communication issues. Never received word that wine was delivered, to a hold location,but in checking found that it actually was. I believe the problem was actually with FedEx, not with wine insiders. Jonel at WI was very helpful in tracking it down.
Phillip M.
I had to return 2 cases of wine since I had an emergency. After one call and a few emails , John professionalism took care of it and he was on top of it , kept me in the loop of the situation . So John, I hope you read this note or someone show it to you .. but you are a true professional guy and I want you to be recognized. Also, clients are so quick to write a bad review for anything, but rarely write about something good about it. So again, John thank you 🙏
Ms. Vonnie A.
Every time I call this company wonderful, helpful and polite. It is so nice to talk to a company that treats their customers like wine inside does I can't praise them high enough
GONZALEZ/HECTOR O.
I was very lucky to have Jennifer on my trust pilot on Sunday extremely profesional great advise on the promotions available I am very satisfied with her service she makes me feel wine insiders have the right people to care for their costumers 👍
Mr Bradford L.
There was some confusion with my order, because a red flag came up saying that the shipper was not authorized in New. York. However, a call to Wineinsiders representative fixed that error in a jiffy. She was efficient and courteous.