Wine InsidersReviews of wineinsiders.com

Response from Wine InsidersOct 27, 2025

Hello Steven, Thank you so much for the fantastic 5-star rating! We are absolutely thrilled to hear that your situation was handled to your satisfaction. That's wonderful news, and we appreciate you recognizing our team's effort! If you'd like to share the convenience and great wine, refer a friend to give and get a $25 coupon here: https://wineinsiders.com/pages/refer. Warm regards, Wine Insiders Customer Service Team

Response from Wine InsidersOct 27, 2025

Hello Stephen, Thank you so much for the fantastic 5-star rating! We are thrilled to hear you've been a customer for many years—your loyalty means the world to us. We sincerely apologize for the initial confusion regarding the unrecognized order notice. We are so glad you called and that our representative, Annel, was able to quickly resolve the issue and confirm it was a gift! We'll be sure to pass along your compliments regarding her professional and courteous service. If you'd like to share the convenience and great wine, refer a friend to give and get a $25 coupon here: https://wineinsiders.com/pages/refer. Warm regards, Wine Insiders Customer Service Team

Response from Wine InsidersOct 27, 2025

Hello Ira, Thank you so much for the fantastic 5-star rating! We are absolutely thrilled to hear that our team was able to help with your ordering issue and resolved it nicely. Providing quick and pleasant solutions is what we aim for! If you'd like to share the convenience and great wine, refer a friend to give and get a $25 coupon here: https://wineinsiders.com/pages/refer. Warm regards, Wine Insiders Customer Service Team

Response from Wine InsidersOct 27, 2025

Hello Robert, Thank you so much for the fantastic rating! We are absolutely thrilled to hear about the Excellent service you've received. We are especially proud that when you call our 800 number, you get an immediate response from a friendly and knowledgeable representative. Their help in selecting wines is exactly the invaluable support we aim to provide! If you'd like to share this great service, refer a friend to give and get a $25 coupon here: https://wineinsiders.com/pages/refer. Warm regards, Wine Insiders Customer Service Team

Response from Wine InsidersOct 27, 2025

Hello Christine, Thank you so much for the rating! We are thrilled to hear the wine is good and that our delivery is fast. We sincerely apologize for the initial confusion with the split shipment and tracking numbers. We are so glad our live agent was able to answer right away, provide the second tracking number, and resolve that for you quickly! Excellent customer support is what we strive for. If you'd like to share the convenience and great wine, refer a friend to give and get a $25 coupon here: https://wineinsiders.com/pages/refer. Warm regards, Wine Insiders Customer Service Team

Response from Wine InsidersOct 27, 2025

Hello Joey, Thank you so much for the fantastic 5-star rating! We are thrilled to hear you had a great experience with our Customer Service team. We understand how important it is to get that tracking information quickly, especially since a signature is required for wine delivery, and we're glad our team was able to assist you efficiently. If you'd like to share the convenience and great wine, refer a friend to give and get a $25 coupon here: https://wineinsiders.com/pages/refer. Warm regards, Wine Insiders Customer Service Team

Response from Wine InsidersOct 27, 2025

Hello Kenneth, Thank you so much for the rating! We are thrilled to hear about your 14 years of success with us. Your loyalty is truly appreciated! We especially love hearing praise for the diligent work of our customer service people! At Wine Insiders, we know that the only thing better than wine is sharing it with friends. So we’d appreciate it if you told your friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click the link https://wineinsiders.com/pages/refer. Should you ever have any issues with your order, we are always available to assist you. Please do not hesitate to contact us at [email protected] or at (800) 615-7304 Monday-Friday 9:00am to 8:00pm (EST), and Saturday and Sunday 10:00 am to 7:00pm (EST), excluding holidays. Warm regards, Wine Insiders Customer Service Team

Response from Wine InsidersOct 27, 2025

Hello Nancy, Thank you so much for the rating and for your wonderful feedback! We are absolutely thrilled to hear that you love Wine Insiders and find our wine very yummy! We are especially pleased that our customer support team was able to quickly resolve your promo code issue via chat and get the discount applied back to your card. Awesome customer support is what we strive for, and we appreciate you acknowledging that quick resolution! At Wine Insiders, we know that the only thing better than wine is sharing it with friends. So we’d appreciate it if you told your friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click the link https://wineinsiders.com/pages/refer. Should you ever have any issues with your order, we are always available to assist you. Please do not hesitate to contact us at [email protected] or at (800) 615-7304 Monday-Friday 9:00am to 8:00pm (EST), and Saturday and Sunday 10:00 am to 7:00pm (EST), excluding holidays. Warm regards, Wine Insiders Customer Service Team