Wine Cellar InnovationsReviews of winecellarinnovations.com

I would of given this zero stars if I could. I bought a redwood curved corner wine rack. Very hard to put the wine rack together. Wood splits and breaks away when nailed together. Nothing fits right, sits on the floor uneven, looks shoddy, looks cheap. After putting it together I don't even want to put my wine bottles in it. I warn everyone from buying this horrible product. Now I need to disassemble it and return it.

This was one of the BEST online purchase experiences I'v had to date! The communication was fast and effective... the products were PERFECT, the customer service was out of this world. Overall, 10/10 and would suggest you buy right away! And don't be intimated by assembly... my wife laughed at me when she saw the jigsaw puzzle of racks I ordered, but the instructions were clear and I was able to assemble and install over a weekend.

Bought several of the natural mahogany kits for our new cellar. The kits arrived in perfect shape and assembled without a hitch. We used our nail gun which made for fairly easy assembly. We also bought the bases for the units which took the bottles off the ground. We used our own mahogany that we had used to trim out the cellar to trim out the bases and bridge connection points to give custom look. Definitely recommend these kits from Wine Cellar Innovations! Jim B

Horrible directions. Pictures were too small and parts not marked orientation.

Our wine racks came very quickly and they arrived safely packaged. We had a little trouble with some of the "brackets" which were nailed on crooked but we were able to remove them and reattach. The style and finish are just what we were looking for.

We love our wine rack, but it was a little tricky to assemble. We ended up hiring our handyman since it was suggested to use a nail gun and we don't own one. Customer service is phenomenal. I got very quick replies to my questions before and after placing my order. I am impressed with the level of communication. I would recommend buying racks from Wine Cellar Innovations if you are OK with having to do the assembly yourself or hire it out. The end product is very nice and suits our needs perfectly.

The wine racks were successfully installed, and are a very good way of storing our wine collection. They were installed in a basement closet, now a wine storage room. They arrived in good condition, and were relatively easy to assemble and install. I am not the handiest person around, but I did manage to get them assembled and installed. I did not use a nail gun, see previous comment. I purchased screws, and assembled the racks using them. For me, the most challenging part of the assembly was stacking one section on top of another, and fastening them to a wall in the closet. But it worked out in the end. The wine racks were a worthwhile purchase, and provide a good way of organizing our wine collection, rather than having boxes of wine stored stacked on the floor in the basement.

WCI was great to work with; the design specialist that worked with me was patient and responsive, as I changed my design a couple of times. After we finally completed the order, the delivery was fast and the assembly was easy with my airgun and the racks look great. I am building other wine cellars for friends and will use WCI again.