Wilson CarterReviews of wilson-carter.com

Would have been no stars if option was there. Yes i was lured by the look of the items that did not live up to my expectation. The Hassel free return has been a nightmare..i have walked away from £90 of goods that will end up in landfill as totally unuseable. So difficult to return and from reviews i understand will be costly to ship. Lesson learned. Ill stick with my failsafe highstreet stores in future, it could have only been worse if they had cloned my account...im still watching out for that...scammers do not touch them

I wouldn’t even rate this company a 1 star , it should be a zero. I ordered an item of clothing from them and when it arrived it was nothing like as advertised on their website - very poor quality. I tried to return it but they just kept offering me a percentage of the amount that I paid. They seemed to be based in China not London as their website implies. STAY AWAY, DO NOT ORDER FROM THIS COMPANY!!!

I ordered shoes 16th of September, still waiting for delivery from London. Well reading the reviews is probably Chinese product shipped as usual the cheapest shops T or Ali xD

Definitely not to the standard I expected I have now read other reviews and it’s not worth trying to return to get money back . Disappointed!!!!

I wish i had read the reviews on here before i ordered! I ordered a rain jacket and a pair of shorts for a holiday. Realised my error when they were clearly being shipped and definitely not coming from London! The website looked good Now realise they have copied another company Thompson Carter who actually sell perfume. Needless to say the items took ages to arrive, arrived when i got back from holiday. Items are very poor quality and not what i thought i was getting, basically unbranded shit. Looks like return is hopeless. lesson learnt but i hope they can be stopped form selling to others.

Absolutely disgusted to learn this company is not producing their goods, nor are they trading in London. I ordered a cap for my husband as a surprise after him starting to lose his hair while having Chemotherapy for cancer. I specifically looked for UK company and not produced in China. As much because I wanted it to arrive quickly. We'll I didnt research enough obviously. They trade and produce in China. I am disgusted and angry that they have blatantly lied. We are being taken for fools. I tried emailing and indeed the email was sent, but no replies. Disgusting service.

This is the worst company i have ever dealt with. Eventually the jacket arrived looking nothing like the advertisement - cheap, thin material- tacky looking. As they advertise as a London company i thought i would return it for a refund but they are actually based in China. They offered me a discounted refund and i could keep the jacket but it is certainly nothing i want to keep- all i wanted was a full refund

DO NOT BUY FROM THIS COMPANY - it is a scam..the products are terrible - I order 2 pairs of shorts, the adverts look great..when they arrived they looked nothing like the advert and would only fit an action man. The quality was so poor they make a j cloth look good (no Offence to J cloths). The company is NOT London based which they lead you to believe from the website etc. They refused to give me a UK address and there is no evidence of said company registered at companies house..I assume it is based in China - the returns policy is a scam as they try and bow beat you into accepting a % refund or a voucher to buy more rubbish. The goods have to be returned to China - at your costs. Good luck to anybody in getting their money back or receiving goods at a merchantable quality - I wish I read the reviews first !!