Wilson CarterReviews of wilson-carter.com

Ordered a blazer, which was apparently reduced from £324 to £64. We picked this company, as if it wasn’t right, their refund policy reads to be quick and simple. The blazer arrived and looked like something you’d find in a fancy dress shop, cheap quality, poor fitting. I emailed them for their returns details, as per their policy, and all they did was barter with me about a 10% refund, 30% refund, 100% store credit. I said explicitly many times we wanted a full refund as per their policy. They threaten the return is expensive and non-UK, despite advertising as W&C London. Avoid them like the plague!

Says it’s a UK company but took two weeks to receive two shirts. They came but looked very cheap and the fit wasn’t good as explained either.

I so wish that I’d checked TP before dealing with this company! I’m currently in an email conversation about returning goods. I had began to suspect that items were coming directly from China, due to dispatch time. This, clearly, has a potential knock on effect with cost of returns, as well as being plain dishonest about the company location. I’d recommend NOT TO TOUCH THEM WITH A BARGEPOLE!

Very poor quality. Nothing like the photo on line. Arrived very badly creased. Fabric thin and cheap looking. Requested a return and after five emails, was asked to return to China and bear the cost. Would never buy from Wilson Carter London.

I ordered a pair of LEATHER tall boots, £49.95 and reduced from £124.00 The description was soft leather, with white stitching detail on the bottom of the boot, available in three colours. When my order arrived, it was badly packed into a small grey plastic delivery bag. When I opened the package, there was a pair of boots, that were folded and stuffed into a cheap clear ziplock bag. The boots were extremely BAD QUALITY, looked cheap and nasty and were made from some kind of plastic. My purchase was NOT WHAT I ORDERED, the description was FALSE ADVERTISEMENT and the boots are DISGUSTING. If I had wanted a cheap pair of plastic boots, I would have ordered and bought some. WILSON AND CARTER are a SCAM WEBSITE. DO NOT ORDER from this company, you will not get what you have ordered.

Please report this website ncsc.gov.uk. First time I have fallen for a scam like this but because they didn't directly contact me there is less support. ONLY option is to go via your bank. The other 300 reviews explain everything else time after time. This website has only been going a couple of months and I wonder if Mr Pinner of the original company that was struck off in 2019 knows who is running the scam or if it is unrelated.

Do not use this scam company. Based in China not London. It is not possible to return items for a full refund as they claim.

I was sent 5 (FIVE!) pairs of the wrong size sandals and in spite of endless correspondence - never got a refund! Don't go there! DL