Wills.ComReviews of wills.com

Response from Wills.ComSep 11, 2024

Hi Latonya, Thank you so much for your kind words! We’re thrilled to hear that you found our platform easy to use. Making the process simple and straightforward is our top priority, and it’s great to know we hit the mark with your experience. If you ever need any assistance in the future, don’t hesitate to reach out. Best regards, Vincent

Response from Wills.ComAug 30, 2024

Hi Joel, Thank you so much for your kind words and the 5-star review on Trustpilot! I'm thrilled to hear that you had a positive experience with Wills.com and that I could assist you throughout the process. Your feedback means the world to us, and it's reviews like yours that help us continue our mission to make will creation as accessible and stress-free as possible. If you ever need anything else or have more questions in the future, please don’t hesitate to reach out. We're always here to help! Thanks again, and take care. Best regards, Vincent Hoonings CEO, Wills.com

Response from Wills.ComAug 30, 2024

Hello Mr Zimmerman, Thank you so much for your feedback! We're delighted to hear that everything worked out well and met your expectations. We strive to make the process as smooth and efficient as possible, so it's great to know we succeeded in your case. If there's anything else you need or if you have any more feedback, feel free to reach out. We're here to help! Thanks again, and take care. Best regards, Vincent Hoonings CEO, Wills.com

Response from Wills.ComJun 6, 2024

Hi Rosanne, Thank you for your feedback. We take customer concerns very seriously and aim to resolve any issues promptly. Upon further review, I found your email in our spam folder. This was an oversight, and I apologize for any inconvenience this may have caused. I have just sent you a reply to address your concerns. You can always edit and print your will at any time by logging into your account and navigating to https://www.wills.com/dashboard and selecting "Download Unsigned Will." We apologize for the inconvenience and are here to assist you. Please reach out to us directly at [email protected] or [email protected] so we can resolve this issue for you as soon as possible. Thank you, Vincent Head of Customer Success Wills.com

Response from Wills.ComApr 24, 2024

Thank you so much for your positive review! We're thrilled to hear that you found the process easy and straightforward. At Wills.com, we strive to provide a seamless experience that meets the needs of our users. If there's anything more we can do to assist you or enhance your experience, please let us know at [email protected]. We look forward to serving you again in the future! Best regards, The Wills.com Team