Wills.ComEstate planning and settling services. wills.com is a platform that allows anyone to create, sign, and store their last will and testament online
Wills.Com (wills.com) has 32 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Claim this listingLegal Service Providers · Orange, California
Excellent
Legal Service Providers · Canoga Park, California
Excellent
Legal Service Providers · Simi Valley, California
Excellent
Legal Service Providers · Beverly Hills, California
Excellent
Showing 21 reviews with 5 stars · Clear filters
LATONYA D R.
Your company made it easy-to-use
Response from Wills.ComSep 11, 2024
Hi Latonya, Thank you so much for your kind words! We’re thrilled to hear that you found our platform easy to use. Making the process simple and straightforward is our top priority, and it’s great to know we hit the mark with your experience. If you ever need any assistance in the future, don’t hesitate to reach out. Best regards, Vincent
Joel B.
Vincent was extremely helpful throughout, he was always available to answer questions and offer explanations.
Response from Wills.ComAug 30, 2024
Hi Joel, Thank you so much for your kind words and the 5-star review on Trustpilot! I'm thrilled to hear that you had a positive experience with Wills.com and that I could assist you throughout the process. Your feedback means the world to us, and it's reviews like yours that help us continue our mission to make will creation as accessible and stress-free as possible. If you ever need anything else or have more questions in the future, please don’t hesitate to reach out. We're always here to help! Thanks again, and take care. Best regards, Vincent Hoonings CEO, Wills.com
Jim
This order was placed by my son, Brice Zimmerman .... Obviously, it was great, did the job well, or I would have complained.
Response from Wills.ComAug 30, 2024
Hello Mr Zimmerman, Thank you so much for your feedback! We're delighted to hear that everything worked out well and met your expectations. We strive to make the process as smooth and efficient as possible, so it's great to know we succeeded in your case. If there's anything else you need or if you have any more feedback, feel free to reach out. We're here to help! Thanks again, and take care. Best regards, Vincent Hoonings CEO, Wills.com
Susan
I am updating my review to say how quick wills.com responded to my previous review and how satisfied I am with the end result with them. They handled my response with the utmost care and respect towards me, the client. have tried to send a message through wills.com with an error, also called my bank who referred me back to you. I have since tried to call the number on your site with a generic voicemail. I am requesting a refund on my will transaction as I did not realize payment would be taken until after the form was signed, notarized, and uploaded to your system. And even more so now that contact seems to be an issue Please contact me immediately and or refund the charges to my card that the funds were taken from. Thank You
customer
Very easy to construct a will. Just answer basic questions and your will is prepared for you,
customer
Very easy process, straight forward, and what I needed
Response from Wills.ComApr 24, 2024
Thank you so much for your positive review! We're thrilled to hear that you found the process easy and straightforward. At Wills.com, we strive to provide a seamless experience that meets the needs of our users. If there's anything more we can do to assist you or enhance your experience, please let us know at [email protected]. We look forward to serving you again in the future! Best regards, The Wills.com Team
customer
Everything
Response from Wills.ComApr 24, 2024
Thank you for your 5-star review! We're thrilled to hear that you're satisfied with your experience. If you have any questions or need further assistance, feel free to reach out at [email protected]. We're here to help! Best regards, The Wills.com Team
kathleen a R.
in starting a will i did not include the 20% off. i sent a request and have not seen a response so i’m in limbo about finishing. Also not clear on how the updating works.
Response from Wills.ComApr 24, 2024
Thank you for choosing Wills.com for your estate planning needs. We're here to assist you every step of the way. If you need to include additional accounts or make any other changes to your will, you can easily do so by logging into your account and selecting "Edit My Will." This feature is part of your lifetime membership, which allows you to update your will at any time to reflect changes in your life without any additional charges. Our customer success team is available 24/7 to provide support and ensure your will is complete and up-to-date. If you have any questions or need further assistance, please don't hesitate to reach out to us at [email protected]. Thank you for trusting us with such an important part of your life planning. Best regards, The Wills.com Team