Lorenzo G.
Plain and simple: Unprofessional
Plain and simple this is a very unprofessionally ran business. To start, I received an email stating the shipping address was invalid even though there was a Google Maps hyperlink you could be clicked on and literally showed the property. That email was sent from customer service the day after I placed the order. So I sent a email stating the address was correct and I received another email the day after stating they would update address and would send out order. Now this is where the shadiness comes into play. So it’s been over a business week and I have yet to get tracking information on my order. I have contacted customer support 3 times and have I received a response? Nope. Not one email or call. How can I feel this is not suspicious? I am a patient and understanding person and honestly wouldn’t have minded if they stated there was a delay or mistake or any type of update. No response is just unacceptable . I have requested a refund and hope they can redeem themselves and not cause me to pursue this further legally. I will wait and see. To wishful thinking