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wigsbuy.com (wigsbuy.com) has 670 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Hair Care & Styling · Istanbul, Turkey, Florida
Excellent
Hair Care & Styling · Worcester, Massachusetts
Excellent
Hair Care & Styling
Excellent
Hair Care & Styling
Excellent
670 approved reviews, newest moderated first
Nikki
Please do not order from this company!!!! Everything sent to me was incorrect and never received a refund!!!! I sent the merchandise back to whomever sent it to me which was the incorrect address! This company does NOT provide a legitimate phone number or any way to reach them! I lost almost 600.00 from ordering on this website!!!! Do not buy from this company!!! I wish I would have read the reviews first bc there are many like mine!!!!
Melissa P.
Do not. I repeat DO NOT buy a wig from this company. The wig they sent me was nothing like the one in the picture. Wrong style, wrong color. The hair was sparse. The customer service number on their website is wrong. Sent several emails requesting to return wig for a refund. At first they said they couldnt find my order. Then they said I would have to send them pictures so they can see what the problem is with the wig. They just gave me the run around. Terrible product and horrible customer service.
Melissa Rodriguez K.
WORST wig EVER! DO NOT WASTE YOUR MONEY!!! HORRRRRRRRIBLE hair!!!
Theresa W.
If I could give it zero stars I would, don’t waste your money. What you get looks nothing like what your ordered. You have to fight to get a refund and ugly too small wigs that are not human hair and then they make you pay for return shipping all the way back to China. This company is committing fraud. Again, don’t waste your money. I learned the hard way to never buy a wig online.
Debbie
Do not buy anything from them. It took about a month before I got the order. They sent the wrong wig. I asked for average for size and what they sent was so huge...no human could wear it. I contacted them by email and asked how to return it and they never contacted me back.
Sharon
Such poor quality. I was afraid to try it on it looked so bad. I tried to get a refund and they asked me to send pictures! The email had misspelling. Also, the wig I purchased had a 5 star rating but 0 reviews. I would not buy again. Horrible mistake.
Nicole G.
The wig was NOTHING like the picture. I wanted a cute short curly, layered bob, about hairline length. I got a 1 length cut about collar bone length. It was curly, thankfully! Luckily I am a hairdresser (it was for a client) and I was able to give it some shape. She hated it, and I don’t blame her! Definitely over priced and takes way to long to get here. You can get way better quality hair for less money and faster shipping from pretty much anywhere else.
Nora M.
I placed an order and requested cancellation an hour after. I made many requests but didn’t get any reply. I’m not sure if the business exists. I should have checked reviews before placing the order. The website looked OK. Scammers