Wigs.com – The Wig Experts™Reviews of wigs.com

Excellent wigs and fast delivery

Love this style, many complements. Quality wig

Horrible customer service, my order had not even been processed and refused to stop it so i can change the color. I had to pay for shipping cost. For both new product and the one that arrived at my home and I shipped right back. Don’t bother, Not worth the effort.

I only got a portion of what I paid back in a refund. I won't use them again.

We found everyone connected to this company to be pleasant and helpful we will continue to do business with them in the future.

Excellent service

I love my new hair topper My hair is so thin on top of my head and this is just what I needed I love it. I wore it all day today and I couldn't tell I had it on I can't say enough for it except I will be buying another one soon. I would recommend anyone that's having thin hair problems this is the topper for you. I love it !!!

Beware of the return policy!!!!!! I returned a brand new, never used, hair extension piece and expected a full refund for the item. Due to a mishap in quality control from their side, I wasn’t offered a refund at all. They “offered” for me to pay them so they can return the item to my house. When I asked what happened with the product they sent me a picture of the item explained that the tags had been removed. I attempted to explain to the customer service department that the item never had tags on it. I simply ordered two items so that I could pick the best one for an event I was attending. After deciding to go with the other item, I sent this one back. Why would I remove the tags if my intention was to return the item? As a compromise I said that I would be happy to accept a store credit as I was very happy with the quality of the item I decided to keep. Customer service simply denied my request for a refund. What a shame to lose future business for a $30 store credit request from a failure in their own quality control. In short: buy somewhere else. Update: apparently they just “looked into the problem” and verified my above story. Thank you, Wigs.com for showing your incredible lack of customer service. I literally stated above that this quality control issue was on your side. I never removed any tags. Maybe they fell off in the bag? Maybe you didn’t catch this one as it was shipped to me? Did they even read my review or just decide to shut it down in some feeble attempt to discredit me?