Mona J.
Lovely wigs great quality will be…
Lovely wigs great quality will be buying more
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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Mona J.
Lovely wigs great quality will be buying more
Garden G.
Very good quality and easy to style; color was not exact match but I doctored with a colored hair crayon to make blend better with my own hair.
Khanes72
These wigs look very natural, soft, and don't bother my head.
Karla N.
The wig matches my hair color, length and consistency! Quality at an affordable price!
Christine C.
I've been a long time customer and while I love the wig, I hate the Rewards Points process. I just bought 4 wigs 30% off. 191.00 savings. I click to used 10.00 of my rewards points to cover shipping and it erased the 30% off. Who would choose 10.00 off over 191.00? Then I canceled the reward and added the 30% back but it did not put the reward points back. Then I noticed instead of 1000 points being deducted it took 2000 points. I went from 3560 to 1560 and didnt use the reward. The reward system should give you something extra, something earned for continued business with you, otherwise its useless.
Response from Wigs.com – The Wig Experts™Dec 2, 2019
We are sorry to hear you were having difficulty with the redeeming of your points. Only one coupon is allowed per order, which is why the system wouldn't allow you to do both. Our records indicate you did end up receiving the 30% off coupon on your most recent order. Points (or the money off for the points) can be used when we are not having a sale not in combination. Once you redeem you should have an email with the code to use for future use. If you aren't able to locate this email please contact our client care team and they will be happy to provide this. We hope this clears up the issue and hope to continue assisting you in the future.
Diane B.
Ordered on Thursday with expedited 2-3 day shipping. Never received any text or e-mail notification on shipment; called Customer Service to learn that wig on backorder; modified order to something available. Promised I would have on Wednesday, did not arrive until Thursday. When wig did arrive it had a very strong chemical odor. Had to air out for three days. Then had to pay someone over $30 to trim up the wig as it was much longer than described. I had already tried the wig on in a different color and that wig was perfect so far as length. I am finally wearing wig and like it but too much hassle, stress and lack of communication for me. Maybe 3 stars is too many!
Marthina G.
Great service. Great product.
VINCENT A D.
I ordered two of the same wig in similar colors for a cancer patient client. One matched her hair perfectly. The other was too dark. So I submitted an online return form and was told I would hear in 24 hours. Tomorrow will be three days and I have not heard back. Very disappointing. I need to return the other one for refund. It was never taken out of the box.