Wigs.com – The Wig Experts™Reviews of wigs.com

was a little skeptical until I put the product to the test. good product

The first wig was a petite/average size.Loved the style & color— It was too small. Sent back, thank you for the refund. I reordered Gia synthetic wig in 2 colors. I received the wigs and got two wigs in the same color, copper glaze! My original order as it states on the invoice: 1 Honey-Wheat & 1 copper glaze. NOW-I have to send back one and hopefully get the correct wig. Sandra Davidson

Amazing customer service! I originally used another wig company but their customer service was disappointing to the point that I canceled all of my orders and found wigs.com. Not only is their customer service superior, but their prices were also much better and I get my order within one day, WOW!

Return of Hairpiece I received a hairpiece that was not what I thought it would be, it had extra long strings holding the hair on the comb piled into the piece that you had. Strings too long to pile onto base of hairpiece was not what I wanted.. I called and got the info to return the product never told that I would not get my money back. Today received an email today that told me that that was how the piece comes and that they throw out the pieces/wigs returned out and that I could purchase something else at a 25% discount. I was never informed of any of this until I returned the hairpiece. I would have liked my money back, as they lead you to believe "if you don't like it, return it." However, that don't tell you that you will not get your money back and have to reorder for a 25% discount. I have had hair pieces for a long time and never experience this kind of reply. I am going to buy More But Certainly Not With this company.

Fast delivery! Great product!

I ordered the "If You Dare" by Raquel Welch. It only comes in Lavender with violet roots in a medium wavy bob cut. I did read the reviews on this wig. Most reviews were awesome. Some reviews did mention the colir was off. Off. Off. Well the wig I received was Off. Off. Off. The cut was whacked. The roots were brown with some red. The color was NOT silver lavender white. It was pale gold blonde. Clearly what I got was not what was advertised. I went thru the proper return process. Printed UPS label. Took to UPS store. They received it Dec 6th at 9:12 am. I called Monday December 9th to verify return. I was told by customer service that it takes them 3 to 7 days to determind if the product meets their return policy and then they have 14 to 30 days to issue a refund. Wow! If they had opened the box, they would have realized the color was OFF. This wig only comes in the one color. Maybe they restock the off color wigs. I am so disappointed as I had planned to wear this wig during the holiday social season. I feel the $7.95 return shipping charge is wrong to charge me because had the color been correct I would have kept the wig and had the cut adjusted. I have ordered another Raquel Welch wig earlier this year and it was awesome. The shipping at UPS Ground I got in 2 days. I am just really really disappointed. I will order a different wig but with the delay in refund it will be after the holiday. I had no way of knowing the wig was not the right color. Clearly it was returned within 4 days of receiving it and I feel like I am being treated like I did something wrong. So sad it was a rocking wig. Will never put my hopes or plans in one wig ever again. Oh well. Online shopping.

Looks great. Haven't lost my hair yet so I haven't tried it on.

item was not in stock and discontinued even after i chatted with a customer service rep about wether or not they had the item before i purchased. they happily took my money and then tried to ask if i want a different colored item instead. NO. money was refunded but item is still up to this day. i guess that is their business tactic take money first and then bum off other items knowing they dont have the one you paid for.