Janelle M.
Good brand
Good brand but flawed wig.
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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Janelle M.
Good brand but flawed wig.
Marre S.
Great fun wig easy to put on looks grea
J M.
Order processing was efficient and shipping happened in a timely manner. No issues with the delivery and everything came as expected. The box was well packed. Had no issues with the ordering process.
Disappointed in M.
Hair piece I received was no where near the color pictured on their website. I'm out the high cost of shipping for a small hairpiece and was refunded less than $2!!! Don't be taken by this company!
Response from Wigs.com – The Wig Experts™Dec 16, 2019
We are very sorry to hear you weren't satisfied with the piece you ordered or your experience. We do offer options when deciding on color such as descriptions for each color on the website, wig experts on hand, you can send in pictures of the color you are trying to match to or get a color ring to see the colors in person. We don't take any return fees the only cost you would not get back is the shipping cost to you and any shipping cost to return. Our records indicate those are the only fees you weren't refunded. You paid $17.51 ($8.57 for the item + $7.95 for shipping to you). You used our pre-paid return label which is $7.95. All shipping fees are paid to the courier. $17.51- $15.90 (shipping both ways) = $1.13. We do offer you the option to return using courier of your method as well. We would like to try and help you find something that may be better suited for you and offer you discount to help cover those shipping costs. We will have a client care rep reach out to you to try and help resolve. We appreciate your feedback.
Rebekah H.
My order came in a timely manner and everything looked good
Sharon C.
LOVED my wig!!! It was my very first time to order from Wigs.com and I couldn't be more pleased. I bought the Cameron in chestnut and I get compliments on it all the time for both the style and the color. Thank you SO MUCH for helping me feel good about myself at a very challenging time in my life.
Linda
The wig arrived on time with no problem. The style is pretty but it is too thick for me and the color is too dark. I am not returning I will try to style it or bring to salon.
nadia
Cette prothèse capillaire est tout simplement magique, je me sens très belle et en confiance, j’ai enfin le look dont j’ai toujours rêvé, merci