Heather
Be very cautious about buying from wigs.com
If I could give zero stars I would. I waited a couple days so I could cool down I am beyond words disappointed in wigs.com I got my wig tried it on a couple time and it had a defect in the ear pieces so I sent it back for a refund or credit along the way somewhere my tags where missing so they could not refund but offered me to let them keep the wig for a 25% discount on my next purchase um no thank you I just spent over $300 Please just send it back so I get my wig back in horrible condition just thrown in the package as I pick it up to properly put it away I find that it has been ruined so not only did I not get a refund or credit but they send me a piece of junk back thanks for taking my money and screwing me over with your crappy wig. Wish I could post pictures 🤦🏼♀️ Edited to say yes they returned my wig because they say it had no tag BUT they returned it in HORRIBLE condition (my husband is wondering if it’s even the same wig) one side is a big knot and looks cut almost. Disappointed 😔 Like I said wish I could figure out how to upload pictures
Response from Wigs.com – The Wig Experts™Dec 18, 2019
Thank you for providing more information so we could look further into this for you. We are sorry that we weren't able to accept the return of the Mila back. We did accept the rest of the the return (products) and refund you. Unfortunately, the Mila wasn't returned in original condition and in order to approve any return we receive it has to be received back as it was sent (with all tags). The tags signify what the item is, the color and the manufacturer it was made by. We did ship the item back to you and do hope you understand. We appreciate your feedback and apologize that we couldn't resolve this matter with a better resolution.