Wigs.com – The Wig Experts™Reviews of wigs.com

Response from Wigs.com – The Wig Experts™Feb 11, 2022

Hello Wendy, We are so sorry to hear that your return from 2017 was either never received or improperly entered. We strive to address any client's concern as soon as possible. Unfortunately due to the length of time that has passed we are unable to verify any further information regarding your return. Please let us know if there is another way we can rectify this matter for you. We hope you will allow us the oppertunity to win back your buisiness in the future as we would like to keep you as a client. Respectfully, The Wig Experts

Response from Wigs.com – The Wig Experts™Feb 11, 2022

Hi Jacqueline, Thank you so much for your lovely review. We are very happy to hear that we can make your shopping experience with us easy and that you find our videos and other clients' reviews are a helpful resource for you. Shopping online, especially for color, can be a challenge and that's exactly why we offer the option to return if you don't love it. We appreciate your decision to shop with us and thank you very much for your support. Respectfully, The Wig Experts

Response from Wigs.com – The Wig Experts™Feb 11, 2022

Hi Catherine, We are so glad to hear you are loving your new look and getting compliments! Thank you for sharing your experience with us. We hope to always have you as a client. Thank You, The Wig Experts

Response from Wigs.com – The Wig Experts™Feb 11, 2022

Hello Graciela, We are sorry to hear that your order did not meet your expectations. Please keep in mind, we have sales up to 30% off on a frequent basis and would be happy to apply a discount to a future order for you. You are welcome to sign up to receive discounts via email or call us directly for assistance. We hope you will shop with us again, we'd love to show you how great the Wigs.com experience can be. Kindest Regards, The Wig Experts

Response from Wigs.com – The Wig Experts™Feb 11, 2022

Hello Jacie, We regret that the item you ordered was not as you had expected. It appears your order with UPS ground shipping was received 3 days after your order was placed. Is this information incorrect? We would really like to hear a bit more about this to see how we can help you get something you will love in a timely manner. Respectfully, The Wig Experts

Response from Wigs.com – The Wig Experts™Feb 11, 2022

Hello Lisa, We love hearing about how helpful your virtual consultation was to you. These are such a great tool for our clients, especially for those who are newer to wigs and hair toppers. Christine is such a gift to our team and our clients. Thank you for your support of Christine and Wigs.com! Best Regards, The Wig Experts

Response from Wigs.com – The Wig Experts™Feb 11, 2022

Hi Tammy! Thank you for your review. We are sorry this one was not "The One". We did attempt to reach you by phone to better assist you. Please return our call to 1-800-581-2001 or book a free virtual consultation. We would love to help and we look forward to hearing from you! Take Care, The Wig Experts

Response from Wigs.com – The Wig Experts™Feb 10, 2022

Hi Janice! We are sorry to hear you had to return your order but we love hearing how easy and fast it was for you. In order to better assist you, we did attempt to reach you by phone. If you would like help with a future order do not hesitate to return our call. Have a wonderful day! Thank You, The Wig Experts