Wigs.com – The Wig Experts™Reviews of wigs.com

4.410,269 reviews
Wellness & Spa
5055 Keller Springs Road, Suite 300, Addison, Texas

Wigs.com – The Wig Experts™

About Wigs.com – The Wig Experts™

Shop the latest & best from name brands - human hair, lace front and synthetic wigs. Benefit from exclusive video reviews + guidance from The Wig Experts.

Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: wigs.com
Website: wigs.com
Category: Wellness & Spa
Location: Addison, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 55% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Wigs.com – The Wig Experts™ reviews

10,269 approved reviews, newest moderated first

Bridget C.
Nov 11, 2022
I need to return what I bought
I need to return what I bought The shape is different from picture and I don’t care for the color, I would like a credit fro you so I may purchase something else
Response from Wigs.com – The Wig Experts™Nov 14, 2022
Hi Bridget, We are sorry that you aren't satisfied with the piece you received. Our Client Care Manager contacted you and left a message to assist you with returning and exchanging. If you would still like to return it, there are return instructions on the packing slip that came with the package, or you can go to the website and click on returning your order.
Diana M.
Nov 11, 2022
customer service
Excellent customer service.
Response from Wigs.com – The Wig Experts™Nov 14, 2022
We love your feedback, Diana! We strive to stand out with our customer service by exceeding expectations.
Lisa W.
Nov 11, 2022
The wig was just not made properly
The wig was just not made properly
Response from Wigs.com – The Wig Experts™Nov 14, 2022
Hi Lisa, We are sorry for the issue with the most recent Winner wig you received. Your account shows we refunded you for the item returned on 11/11. We appreciate you returning the piece and notifying us of the issues.
Lynne M.
Nov 11, 2022
It matched my own natural hair color…
It matched my own natural hair color very well. Friends thought it was my own hair!
Response from Wigs.com – The Wig Experts™Nov 14, 2022
Hi Lynne, We are pleased to know you love your new ponytail addition!
SP
Nov 10, 2022
Great selection
Great selection. Great customer service. Easy returns. Love the frequent sales.
Response from Wigs.com – The Wig Experts™Nov 14, 2022
Hi Susan, Thank you for the glowing review! We appreciate you as a client and know we are doing right by you.
Lori D.
Nov 9, 2022
Love the selection of wigs and the…
Love the selection of wigs and the quick turnaround for delivery!
Response from Wigs.com – The Wig Experts™Nov 14, 2022
Hi Lori, We appreciate your feedback! Our goal is to provide a variety of quality styles and a great shopping experience!
Laura
Nov 9, 2022
Great customer service!
Great customer service, I've been trying to find the "one" so I have sent a few back and tried others. They were very nice about the whole thing.
Response from Wigs.com – The Wig Experts™Nov 10, 2022
Hi Laura, Thank you, we appreciate and love hearing when our representatives make our clients feel special! We are sorry to hear you have had to return a few times and would like to recommend a virtual consultation with one of our experts to help you find "the one"! https://www.wigs.com/pages/virtual-consultation
Marilyn E.
Nov 9, 2022
Fast service
Fast service. Good return policy. Although the wigs had to be returned because of wrong fit, I will be ordering again in the future.
Response from Wigs.com – The Wig Experts™Nov 10, 2022
Hi Marilyn, Thank you for the positive review! We are sorry that Dot didn't fit; it is a petite/average cap. If you haven't measured your head before, we recommend doing so! You can click on this link for instructions on measuring https://www.wigs.com/pages/how-to-find-your-wig-size. We also recommend meeting with one of our experts on a virtual consultation to help measure and find the right style! https://www.wigs.com/pages/virtual-consultation

Wigs.com – The Wig Experts™Reviews of wigs.com

About Wigs.com – The Wig Experts™

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