Wigs.com – The Wig Experts™Reviews of wigs.com

Response from Wigs.com – The Wig Experts™Jun 16, 2023

Thank you so much for such a positive review! We sincerely value your loyalty throughout the years. We truly do our best to ensure our customers have all the information they need to make the best purchase. Thank you for continuously choosing us, it is always a pleasure assisting you!

Response from Wigs.com – The Wig Experts™Jun 16, 2023

Thank you so much Gina! We always strive to offer the best products and services to our valued customers. We hope to always have you as our loyal client.

Response from Wigs.com – The Wig Experts™Jun 16, 2023

We are sorry to hear the first item didn't work out, but we're so happy to hear that everything went smoothly with the return process and your second purchase was a success! We always want our customers to have a great experience, so we're thrilled that you did. We hope to always have you as a client, and we thank you for sharing your experience!

Response from Wigs.com – The Wig Experts™Jun 16, 2023

Geri, we totally get how challenging it can be to find the perfect color, and we're here to help! We urge you to take advantage of the services we offer. We provide free virtual consultations where we can go over color, measurements, and style; as well as answer any questions you might have. If you're interested in this, you may use the link below. We're thrilled to assist you in finding the perfect item for you! https://www.wigs.com/pages/virtual-consultation

Response from Wigs.com – The Wig Experts™Jun 15, 2023

Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience on our website. Our team works hard to ensure that our website is user-friendly and that we provide great service to all of our customers. Your feedback means a lot to us and we truly value you as a customer. Thank you again for taking the time to share your thoughts with us!

Response from Wigs.com – The Wig Experts™Jun 15, 2023

Thank you so much for sharing your experience with us! We are thrilled to hear that our product worked out this well for you, and that it makes you feel so confident. We always aim to provide the best possible products and experience for our customers, and we're glad to know that we succeeded in your case. Your feedback is truly appreciated, and we look forward to serving you again in the future. Thank you for choosing wigs.com!

Response from Wigs.com – The Wig Experts™Jun 15, 2023

We apologize for the inconvenience caused by the continued receipt of promotional emails after unsubscribing. Please note that it can take up to 24-48 business hours for your request to be processed fully. However, we have shared your details with our team, and they will ensure that you no longer receive any future emails. We truly value our customers, and we hope to have the opportunity to serve you again in the future.

Response from Wigs.com – The Wig Experts™Jun 15, 2023

Hi Jennifer, We apologize for your dissatisfaction with the wig you purchased and for any confusion regarding the refund. Please understand the only money not refunded was shipping costs paid to the carrier. We appreciate your feedback and are sorry to have caused you frustration.