Wigs.com – The Wig Experts™Reviews of wigs.com

Response from Wigs.com – The Wig Experts™Jun 13, 2023

Wow Liz! We're so grateful for your amazing review! It makes us incredibly happy to know that you had a fantastic experience shopping with us and that these pieces worked so well for you. Our customers mean everything to us and we always strive to provide the best possible service. We're thrilled to hear that you'll be treating yourself for your birthday, you absolutely deserve it! Thank you so much for choosing us and we can't wait to keep serving you in the future.

Response from Wigs.com – The Wig Experts™Jun 12, 2023

Please accept our since apologies as we were unable to reach you via phone call. However, we have sent a direct email for further assistance. Please note, we are happy to accept returns on all items that follow our guidelines. Sadly, the returned item was not eligible as the lace was torn. Please note, having the right size for you is vital as the incorrect size can lead to damage. As mentioned in the email, we are more than happy in assisting you to measure/remeasure and guide you to an item that will truly fit and feel best. We hope to hear from you soon, and further assist you! Thank you for your feedback and for choosing Beauty and Hair!

Response from Wigs.com – The Wig Experts™Jun 9, 2023

Hello Karen! Thank you for sharing your experience with us. We're sorry to hear that the wig didn't quite meet your expectations, but we're glad our return process was quick and hassle-free for you! Remember, we're always here to help you find the perfect wig that makes you look and feel amazing! And don't forget we offer free virtual consultations with an expert! Have a fabulous day! Best regards, The Wigs.com Team

Response from Wigs.com – The Wig Experts™Jun 5, 2023

Thank you so much for your kind words! We are thrilled to hear that you are happy with the quality of our wigs. We take great pride in providing our customers with the best possible products, and we're glad to see that our efforts are paying off. We hope to always have you as a client! Thank you for your support!

Response from Wigs.com – The Wig Experts™Jun 5, 2023

Kathy, thank you so much for taking the time to write a review about your positive experience with our consultant Dana, during a difficult time in your journey. We are so glad to hear that we were able to provide you with the support and care you needed! Our team is committed to making sure our clients feel comfortable and valued, no matter what challenges they may be facing. We know Dana will be delighted to hear this feedback! Thank you again for choosing Wigs.com, and please do not hesitate to reach out if there is anything else we can do for you.

Response from Wigs.com – The Wig Experts™Jun 5, 2023

We strive to provide the best service and are so happy to hear you've had a great shopping experience with us! Thank you for choosing Wigs.com we hope to always have you as a client!

Response from Wigs.com – The Wig Experts™Jun 2, 2023

Hello Candice! Thank you so much for your wonderful review! We're so happy to hear that you're enjoying your halo long wig. It's great that you were able to customize the length with your hair stylist! We have a similar piece that is 16" in length called Hat Magic 16" (https://www.wigs.com/products/hat-magic-16-synthetic-hair-addition-jon-renau). Keep rocking your fabulous wig, and please don't hesitate to reach out if you have any questions or need assistance! 😊✨

Response from Wigs.com – The Wig Experts™Jun 6, 2023

Unfortunately, we are not Name Brand Wigs company. We are Wigs.com. However, we offer a variety of high-quality wigs to meet your needs and preferences. You are more than welcome to contact us Monday - Friday, 8:00 am to 6:30 pm CST. Call TOLL-FREE 1-800-309-1009. We would be happy to help you find something you love.