Shop the latest & best from name brands - human hair, lace front and synthetic wigs. Benefit from exclusive video reviews + guidance from The Wig Experts.
Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Jolene R.
Excellent wigs and customer service
Response from Wigs.com – The Wig Experts™Aug 7, 2023
We strive to provide the best service and products to our valued customers! We are truly happy to know you have had a positive experience shopping with us! We hope to always have you as a client and we thank you for trusting wigs.com.
Judith B.
I called Customer Service regarding my first order which I will return. I had many questions about a new wig purchase and was pleasantly surprised with the patience of the person answering. Normally you get someone who is in a hurry. What a nice experience and so rare these days,
Response from Wigs.com – The Wig Experts™Aug 7, 2023
Thank you so much for sharing this with us! We strive to provide the best customer service for our valued customers, and we could not be happier to know you had a positive experience. We are always happy to assist you in finding the right item for you. We offer free virtual consultations, and you are welcome to schedule by using the link below. https://www.wigs.com/pages/virtual-consultation
ALLAN
The wig did not fit me right & I was refunded right away.
Response from Wigs.com – The Wig Experts™Aug 7, 2023
We are sorry to know the item did not fit but we are glad the return and refund process was quick! We know it can be difficult shopping online, which is why we are here to help! We value our customers, and we truly advise that you consider a free virtual consultation. We would love to guide you through the measuring process and finding the right style/color for you! We welcome you to schedule a consultation using the link below. https://www.wigs.com/pages/virtual-consultation
Jane G.
I ordered two wigs. Both were good quality. One ended up being too dark, the other didn’t look like the photo color. I did send them back. Service was excellent. My order arrived quickly. My return went smoothly and $ reimbursement was also handled quickly. I hope to find and purchase another
Response from Wigs.com – The Wig Experts™Aug 7, 2023
We are sorry to hear the hair pieces did not work out, but we are glad that the return and refund process went smoothly. We truly urge you to consider scheduling a free virtual consultation. This service will allow us to guide you with measurements, color, and style to help you find the right one for you! You are welcome to schedule an appointment by using the link below. https://www.wigs.com/pages/book-a-virtual-consultation?p=wig
Diane B.
Have ordered four wigs from wigs.com. One didn’t look good so I wanted to return. No problem so they are my place to purchase wigs.
Response from Wigs.com – The Wig Experts™Aug 4, 2023
Thank you for choosing Wigs.com! We are always happy to help you find the perfect item for you! We urge you to consider our free services, such as our virtual consultations. Virtual consultations give you the option of doing a one-on-one zoom with one of our experts. This then allows us the opportunity to show you how to measure, go over styles, and color options; as well as answer any questions you may have. If this is something you are interested in, you may book online by using the link below: https://www.wigs.com/pages/virtual-consultation We look forward to assisting you in the future!
JUDY B.
My order came quickly, however, the wig was too big. I returned for a smaller size. I love it. I had it trimmed at a local wig shop and it is perfect. Very happy.
Response from Wigs.com – The Wig Experts™Aug 7, 2023
We are happy to know after returning your first item you found the one that was perfect in size! We could not be happier to know you loved it! Thank you for sharing this and for choosing Wigs.com
Michelle
I am delighted with all my purchases. I love the colors are true to descriptions. Well made, great styles and customer service top notch!!!
Response from Wigs.com – The Wig Experts™Aug 4, 2023
We could not be happier to receive such positive feedback. We value our customers and strive to provide the best service all around! Thank you for trusting us and we hope to always have you as a client!
Janet H.
I did return the Jones wig. Just not for me. But the service to return was great! Fast and easy. I would buy another wig from them anytime.
Response from Wigs.com – The Wig Experts™Aug 3, 2023
Hi Janet, We are saddened that Jones didn't work out for you. Thank you for the fantastic review about our customer service and easy return! We hope you continue to purchase with us, and please know our experts are available if you need help finding the right style and color! Many thanks, The Wigs.com Team
