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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
wigs.com
Website
wigs.com
Category
Wellness & Spa
Location
Addison, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 55% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I've ben a Wigs.com customer for years...shipping is very quick...quality has never been a question...Thank You...for your continued excellence
Response from Wigs.com – The Wig Experts™Aug 9, 2023
Hi Joanna,
Thank you for your loyalty and continued support! We appreciate you as a client and your feedback.
We aim to ensure our clients receive quality products promptly, so we are happy to hear we achieved that with you.
We hope you have a lovely day!
The Wigs.com Team
CD
Catherine D.
Wig arrived in perfect condition and…
Wig arrived in perfect condition and shape. The fit was perfect too!
Response from Wigs.com – The Wig Experts™Aug 9, 2023
We are thrilled to hear Samy by Rene of Paris was the perfect fit! We hope you love and enjoy your new style.
BF
Barbara F.
Happy with my purchase!!
Very happy with this product. Fit was perfect. Style was great..
Fast delivery.
Response from Wigs.com – The Wig Experts™Aug 8, 2023
Hi Barbara,
Thank you for your kind words and feedback! We are truly delighted to hear you love Center Stage.
Our commitment to delivering top-notch products promptly is a priority, and we're thrilled that our fast shipping has made your shopping experience even more enjoyable.
Thank you again for your trust and for choosing us as your wig provider. We look forward to serving you with the same level of quality and service in the future.
Best regards,
The Wigs.com Team
MJ
Mary J.
Best product EVER !!!
Love the quality of the wig. The fact that it arrives in such a short period of time is wonderful. I will always shop with you for my wigs.
Response from Wigs.com – The Wig Experts™Aug 8, 2023
Dear Mary,
Thank you so much for your kind words and continued support. We're absolutely delighted to hear that you love the quality of the wig you received from us.
Efficiency is a key priority for us, and we're thrilled that our fast delivery has met your expectations. We understand the importance of receiving your items promptly, and we're glad to have been able to provide you with a seamless shopping experience.
It's wonderful to know that we have earned your loyalty as a customer. We are committed to consistently delivering top-notch products and service that meet your needs and expectations.
Thank you once again for choosing us as your go-to destination for wigs. We look forward to continuing to meet and exceed your wig-related needs in the future.
Best regards,
The Wigs.com Team
GI
Gina
Out of all the wigs I ordered only one…
Out of all the wigs I ordered only one arrived in damaged and even that one obviously
Looked fake
Response from Wigs.com – The Wig Experts™Aug 8, 2023
I'm sorry to hear about your disappointing experiences with the wigs you ordered. Your satisfaction is of utmost importance to us, and we deeply regret any inconvenience or dissatisfaction you've encountered.
It's concerning that you received a damaged wig, and I apologize for this issue. Our team works diligently to ensure the quality and condition of our products, and it's unfortunate that this one slipped through. We take such matters seriously and will investigate the cause to prevent similar occurrences in the future.
Regarding the wig that appeared fake, we understand that achieving a natural look is crucial, and we're sorry that this particular product did not meet your expectations. We're committed to providing high-quality wigs that are both comfortable and authentic in appearance.
Your feedback is invaluable to us as it helps us identify areas for improvement and work towards ensuring a better experience for all our customers. If there's anything specific you would like to discuss, or if you have any further questions or concerns, please don't hesitate to reach out.
Thank you for bringing these issues to our attention, and we apologize again for any frustration you've experienced. We hope to have the opportunity to serve you better in the future.
Best regards,
The Wigs.com Team
PP
Paula P.
The next to last order is the best one…
The next to last order is the best one I have yet!!! The last one, supposedly just like the one before is not as well made in front, but is still very wearable. Both have whispy longer bangs and that is flattering even to an old face! Have compliments all the time about the color and how they like how I've done my hair! None would have known it is a wig unless I told them.
Response from Wigs.com – The Wig Experts™Aug 8, 2023
Thank you so much for sharing your positive experience with us! We're absolutely delighted to hear that your recent order has been a success and that you're finding the wigs wearable and flattering.
It's wonderful to know that your style and color have garnered compliments and that the whispy longer bangs add to the overall look. Creating a natural and beautiful appearance is our ultimate goal, and we're thrilled that you've achieved that with our products.
Your feedback is incredibly valuable to us, and we're overjoyed that you're receiving positive reactions from those around you. We aim to provide you with high-quality wigs that allow you to feel confident and authentic.
Warm regards,
The Wigs.com Team
GA
Gayle
You sent me a damaged wig and then took…
You sent me a damaged wig and then took up my time and money getting it returned and refunded after weeks.
You've lost a customer, which I have already mentioned.
I have unsubscribed for all emails.
Response from Wigs.com – The Wig Experts™Aug 8, 2023
Hi Gayle,
We apologize for your experience and the delay in refunding you so we can investigate further.
We are saddened to have lost you as a client, but we understand and wish you the best of luck in your future hair journey.
Sincerely,
The Wigs.com Team
JF
Jody F.
I needed to return a wig but I lost the…
I needed to return a wig but I lost the return label....and, I ordered another one but decided I didn't want it so I called to cancel my order. Jade took care of both issues. She was so nice. So, just goes to show, you are a first rate company. I've ordered several wigs in the past and I've kept them. They are great!!! It's nice to be able to go back to a trustworthy company. Thanks!!
Response from Wigs.com – The Wig Experts™Aug 7, 2023
We are truly happy to hear that you had a great experience with Jade from our customer care team! She is an asset to our company! We thank you for trusting wigs.com and we look forward to assisting you in the future.