Wigs.com – The Wig Experts™Reviews of wigs.com

Response from Wigs.com – The Wig Experts™Oct 27, 2023

We are super excited to hear this feedback! We love Jade and we are glad you had a great experience interacting with her! Thank you for sharing this with us and for trusting Wigs.com! We look forward to assisting you in the future.

Response from Wigs.com – The Wig Experts™Oct 27, 2023

We truly apologize for any confusion! As mentioned in our direct email to you, the final sale message is intended for the Breastcancer.org donation and not the item/wig. We have provided return information as well as Virtual consultation information for further assistance. We truly apologize and we hope this information provides clarity. We value you as a customer and we thank you for choosing Wigs.com.

Response from Wigs.com – The Wig Experts™Oct 30, 2023

We are truly sorry to hear you received an item you were not satisfied with. Unfortunately, we were unable to reach you via phone call. We have sent a direct email offering further assistance. We sincerely look forward to hearing from you and resolving this matter as soon as possible. The wigs.com Team

Response from Wigs.com – The Wig Experts™Oct 26, 2023

Hi Cynthia, We are sorry for any trouble with our returns process. We tried to make it easy for our clients by providing the pre-paid return label online as an option. You can always return it using any carrier if you don't have a printer. We reached out to you to help with this as well. We appreciate your feedback. Sincerely, The Wig Experts

Response from Wigs.com – The Wig Experts™Oct 26, 2023

Hi Frances, Thank you for sharing your positive review about our easy return process. We are saddened to hear the Chic It Up didn't work out and would love the opportunity to help you find the right style and color! Our experts are available over the phone or via a virtual consultation. We are excited to help you! The Wig Experts

Response from Wigs.com – The Wig Experts™Oct 26, 2023

Hi Diane, We love your feedback, and thank you for sharing!

Response from Wigs.com – The Wig Experts™Oct 26, 2023

We are ecstatic to hear your wig was the perfect style and color for you! Thank you for sharing your personal experience and the positive review about the delivery time. Sincerely, The Wig Experts

Response from Wigs.com – The Wig Experts™Oct 26, 2023

Hi Robyn, Thank you for sharing your thoughts on Wigs.com's return policy. It's great to hear that our policy, particularly the absence of a restocking fee, makes you feel more comfortable trying out wigs. While we appreciate your positive feedback, we encourage you to utilize our experts by booking a virtual consultation. This free premier service provides a way to find the right style and color without returning. We are excited to help you in the future. Enjoy your wigs!