Wigs.com – The Wig Experts™Reviews of wigs.com

Response from Wigs.com – The Wig Experts™Dec 1, 2023

We truly appreciate you! We are sorry to hear that the item did not work out. Please keep in mind, that you are more than welcome to return it for a refund (following the guidelines). We also offer free virtual consultations where we can better assist you with style, color, and any other questions you may have. You may book by using the link below. https://www.wigs.com/pages/virtual-consultation We look forward to assisting you soon!

Response from Wigs.com – The Wig Experts™Nov 30, 2023

We are ecstatic to hear how much you love your new Reese wig! She is a popular style, and we know you will look great rocking her.

Response from Wigs.com – The Wig Experts™Nov 30, 2023

We are happy to hear that our representative and expert, Heather, was able to answer all of your questions!

Response from Wigs.com – The Wig Experts™Nov 30, 2023

Hi Judith, We're thrilled to hear that you found our wigs to be affordable, well-made, and natural-looking! Exploring heat-resistant wigs and experiencing the transformation with a curling iron sounds like a fantastic journey. We're delighted that you're a satisfied customer. Thank you for choosing us, and we look forward to continuing to provide you with excellent products!

Response from Wigs.com – The Wig Experts™Nov 30, 2023

Hi Barabara, Thank you for sharing your experience! We're pleased to hear that you've been impressed with our customer service and that our associates have helped make returns or exchanges easy for you. Finding the right wig can be a process, and we want you to know we are here to help! A virtual consultation would be great for you to help you find the right style and color. You can schedule an appointment by clicking on the link below: https://www.wigs.com/pages/virtual-consultation We appreciate your trust in us and look forward to continuing to assist you!

Response from Wigs.com – The Wig Experts™Nov 29, 2023

Hi Ginny, We apologize, but we think there is some confusion. We haven't received your item back as a return and don't see that you processed the return on our site. The item is eligible for return. However, since you disputed the charge, we can't refund you until the item is returned and the dispute is dropped. We contacted you about this and want to help resolve the issue. We hope to hear back from you! Sincerely, The Wig Experts

Response from Wigs.com – The Wig Experts™Nov 29, 2023

Thank you for your feedback! We're glad you find our site easy to use and that our products consistently meet your expectations. We appreciate your support and look forward to continuing to provide you with products you love!

Response from Wigs.com – The Wig Experts™Nov 29, 2023

Hi Kristy, We apologize for the issues with any recent orders you received. We only have one current order for True Demure, which was not a closeout item and is eligible for return. Before that, you haven't ordered from us since 2020. We reached out to speak to you about this further. We hope to hear from you. You can reach us Monday - Friday, 8 am - 6:30 pm CST at 1-800-581-2001. Warm regards, The Wig Experts