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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Daniele
Good and fast service, easy communication
Response from Wigs.com – The Wig Experts™Oct 7, 2025
Daniele, We are thrilled to hear that you are happy with our service and communication. We are happy to have you as a client!
Ann W.
This was my first time buying a wig. I picked out 2 and returned one very easily. The wig I’m wearing is a great color and style and I love it!
Response from Wigs.com – The Wig Experts™Oct 7, 2025
Ann Wendlick, Thank you for your feedback! We’re thrilled to hear that your first wig purchase went smoothly and that you found a color and style you love. It’s wonderful that the return process was easy too! We are happy to have you as a client.
carol K.
Really good customer service. Wigs are great. Love that you use UPS.
Response from Wigs.com – The Wig Experts™Oct 9, 2025
Carol, Thank you so much for your kind words! We’re thrilled to hear you love the wigs and had a great experience with our customer service. We appreciate your feedback and are glad UPS delivery worked well for you, too!
CRU
Love this wig! It looks natural and people actually think I got my hair cut. (I have very long hair). It matches my hair color.
Response from Wigs.com – The Wig Experts™Oct 9, 2025
CRU, Thank you so much for your lovely feedback! We’re thrilled to hear that you love your wig and that it looks so natural. We’re glad the color was a perfect match for you.
K C.
Although the wig I purchased didn't work out for me, I was able to return it (and the products I purchased for it) and receive a fast refund. Wigs.com exceeded my expectations with the purchase and return.
Response from Wigs.com – The Wig Experts™Oct 9, 2025
K Clark, Thank you so much for sharing your experience! We’re glad to hear that our return process exceeded your expectations, even though the wig didn’t work out this time. We truly appreciate your kind words and hope to help you find the perfect style in the future.
Terea G.
I love the wig, but the color was wrong. It looked orange when viewed outside. Unfortunately I will never wear it due to the color.
Response from Wigs.com – The Wig Experts™Oct 9, 2025
Terea, We are so excited to hear that you love your new style. We would be happy to assist you in finding a color to suit you better! Please feel free to schedule a virtual consultation with one of our wig experts using the link below! https://www.wigs.com/pages/book-a-virtual-consultation
PAUL H.
Looked nice It just doesn't look good one
Response from Wigs.com – The Wig Experts™Oct 9, 2025
Paul, Thank you for sharing your feedback. We’re sorry to hear the style didn’t suit you as expected. We’d love to help you find a look that’s a better match. We would love to offer a complimentary virtual consultation to explore options together.
Pam A.
Never received my order - you tell me how did you do!
Response from Wigs.com – The Wig Experts™Oct 9, 2025
Hi Pam, We’re so sorry for any confusion surrounding your order. After reviewing your account, we can confirm that your order was delivered and subsequently returned to us for a refund. If you have any questions about the refund timeline or need further assistance, please don’t hesitate to reach out. We’re happy to help.
