Anonymously D.
I returned a wig
I returned a wig. I must have put it in the wrong box. I’ve purchased what I think is many wigs from this company. They denied my return, wanted more money to send it back to me. It had never been worn, only tried on once. I was dealing with the death of a parent, so too distracted and upset to argue. I’m still salty about that.
Response from Wigs.com – The Wig Experts™Jan 27, 2026
Hello, We’re very sorry to hear about your experience. Our return policy requires items to be sent back in the original packaging, which is why the return could not be accepted. That said, we regret any added frustration this caused. We appreciate your feedback and encourage you to contact our customer service team if you’d like us to review this further.