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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Theresa B.
The wig fits great however the density of it is very thick and it needed to be thinned out. The color match is perfect too! It was a nice first purchase.
Response from Wigs.com – The Wig Experts™Jan 23, 2026
Theresa, We appreciate your feedback and are glad the color matched well and the wig fits. We're happy it was a nice first purchase, even though the density was thicker than expected.
Stephen F.
The wig was the wrong color and the wrong size. It did not fit wife, and I'm sorry to say that the quality of the wig was lower than we expected
Response from Wigs.com – The Wig Experts™Jan 23, 2026
Stephen, We’re sorry to hear this and appreciate you sharing your feedback. Receiving the wrong color or size and being disappointed in the quality is not the experience we want for our customers. Please contact our customer care team so we can help with an exchange or a refund. We also recommend scheduling a virtual consultation so we can ensure the best color match and fit moving forward.
Susan M.
Ordered on line. Came in about 3 days. Wonderful service.
Response from Wigs.com – The Wig Experts™Jan 22, 2026
Susan M., We are happy to hear that you had a wonderful experience with our fast service. Thank you for your positive feedback; we appreciate it!
Ann H.
Love this topper! Been wearing 15 years, if I don’t tell no one knows it’s a wig!
Response from Wigs.com – The Wig Experts™Jan 22, 2026
Ann Hart, We're happy to hear that you love the topper! Thank you for sharing your long-term, positive experience with our product; we appreciate your feedback!
Janet D.
it is a great wig!
Response from Wigs.com – The Wig Experts™Jan 21, 2026
Janet, We're happy you think it is a great wig! We appreciate you taking the time to leave us your feedback.
Gayle
Returned wig which was of good quality just not a good color. Received back a wig of poor quality and looked nothing like wig ordered. Ordered a second wig that I just received orders placed very close together. Again poor quality and nothing like the wig ordered. The first wig was packaged entirely different from wigs I received as a replacement and second wig came from China and everthing was cheaply done first wig was pretty much represented correctly just color was off for me. DO NOT RETURN OR YOU WILL GET WIGS YOU COULD BUY FROM A COSTUME STORE. I would be very cautious about ordering from this company.
Response from Wigs.com – The Wig Experts™Jan 21, 2026
Gayle, We appreciate your feedback and are sorry the color wasn't right. We regret the return process was difficult and the chat unhelpful. We'll review our return process and chat support to improve.
Sue V.
My wig arrived in great condition, perfectly packed. I already have this style so this is a backup.
Response from Wigs.com – The Wig Experts™Jan 21, 2026
Sue, We're happy to hear that your wig arrived perfectly and in great condition! Thank you for your positive feedback; we appreciate you choosing our products for your backup.
dee
I like the information I get from real, live people. I always get great information. I don't like the robots. It feels strange.
Response from Wigs.com – The Wig Experts™Jan 21, 2026
Dee, We're happy to hear that you appreciate getting information from our team! We value your feedback about the robots and will keep it in mind.
