WidenReviews of widencollective.com

We've been testing Widen and hoping to make a change to that software in the near future. We have found everyone there to be incredibly helpful. Their analytics and support are without compare. The only thing holding us back is the template options. When that changes I am confident we will make a change. Also - their fall conference is amazing! Go if you can!

Widen is the perfect DAM solution for us. We are a small non-profit organization that needs to organize both our educational content and our marketing content, often in different ways. The Widen Media Collective has the flexibility that allows us to organize seemingly disparate content in a way that allows easy findability and access by all of our users. We use Widen as our central source of truth for all of our content, both internally with our employees and externally with our learners and collaborators - being able to keep all of our content organized and in one central location is no easy feat, and Widen has been instrumental in making that shift at our organization. Their customer support team is always quick to answer and very detailed in their explanations (a trait I really appreciate!) and I love my Customer Success Manager - my main point of contact for everything at Widen and someone I have a great relationship with.

They are great

Widen is heaven sent. Really. We were looking for a solution for file version control and an easy repository for audiovisual content to disseminate to our huge trainer community that didn't have a huge footprint. Many of the other options we had looked into would have required us to install a media server onsite that we would have to maintain. We already have a giant internal video server and we didn't see the need for another We decided to go with Widen because of their years of business in the market as well as the only thing required of us was an internet connection! Easily the biggest selling point for us was no maintenance or housing of equipment on our parts. It's all software driven. Widen would take care of all upgrades, server maintenance, software upgrades, etc., on their end. Even the start up time and "hassle" was minimal. We had an account rep who guided us through the entire process and was able to help us out should we need. And you have the ability to customize your access portal so any clientele you have who might be accessing it are able to have a fairly branded experience. We've been with Widen for about 5 or so years now, and any issues that have risen thus far have been fairly minimal and easily resolved. Would I recommend Widen to others? For sure.

Widen has been a great partner in getting our assets organized. They are extremely responsive with answering questions and with improving the functionality of the site. I highly recommend every organization to use Widen for Digital Asset Management.

Great platform and awesome company of individuals. Between great functionality and customer service this is the best DAM platform to go with for your digital library needs.

This is a best in class digital asset mgt. system. I would recommend to anyone. Great business partners, user community and business partners.

Roughly six months ago, I accepted my new role as the Widen Collective Manager at an highly acclaimed local university. Loving a good puzzle, three solid months were spent JUST analyzing the Collective in its state and learning as much as I could about Widen. I watched all of the Widen University Videos and leaned on the Chat Team to gain insight on how to best take control of our database, and what (if any) improvements needed to be made. The Support Team is SOOOO over the moon amazing, they made me feel like my questions and concerns were valid no matter how silly I felt. After this investigative work, I flew to Widen HQ in Madison, Wisconsin to present/validate all of my findings, hypotheses, and ask suggestions for improvement with Lexy 1:1. WHAT A BLAST! We got down into the nitty gritty together, had hypnotizing cinnamon rolls and lattes (she had tea) together, and I learned SO much about how to give our DAM the attention it deserved. Upon my return home (along with some fun Powerpoint presentations), I brought my team up to speed with with my findings and am thrilled to say that all of the suggestions (thanks to Lexy's mastery and wisdom!) have been approved; and we are smoooooooth sailing now! Yeah buddy! Does Widen offer a thoroughly wonderful Digital Asset Management tool? Absolutely! But they also have the most A-MAZ-ING support and customer service I have ever experienced in my career. A+++++++