WidenReviews of widencollective.com

Prior to DAM – we had duplicate files were everywhere. Our employees had no ideas what assets were current or expired - so image and logo requests were constantly directed to the Creative Department cutting into valuable time for designing. We reviewed three DAM Vendors and Widen stood out for a number of reasons which made the selection extremely easy for us. Their DAM interface is quick and easy to use, the reporting capabilities are robust, and the security allows a lot of flexibility. In addition - we love the Portals - which allows us to provide assets to our non-users. By purchasing Widen’s DAM system, we have centralized our assets, and provided our users, controlled access to the most current files which, in turn, maximized our productivity and efficiencies. In addition – our global offices are now connected with the most up-to-date materials they need, in any time zone, which has improved the current process. You will find that Widen’s customer service is amazing. Their team will help guide you through all of your challenges to ensure you build a successful DAM. In addition, once your system is built – Widen continues to build a relationship with you - providing full support even after the on-boarding process is complete. They are dependable, accountable and extremely customer focused. I'm not going to lie – implementing a DAM system can be grueling and a lot of work. But the beauty of a DAM is that it’s customizable and will grow along with your company to meet future needs …and Widen is more than willing to help you along the way.

Great product with even better customer service!

We can't live without Widen's portal capabilities. The platform makes it easy to share assets with external users.

We are using Widen's DAM capabilities to streamline our monthly advertising campaign. We have been able to improve layout time on our monthly publication and stay current with vendor images. Before Widen, we had to deal with multiple assets such tools and replicating work month to month.

Widen is a service that is very integral to our operations here. We've been able to educate our sales force on how to use Widen's infrastructure to share & send images, pull resources, and get what they need. Without the digital asset management that Widen provides, a significant amount of our day-to-day would be spent fetching and retrieving. Widen's product has enabled our team to elevate to new heights by focusing on new innovations and services, rather than lower tier tasks.

Trunk Club Feedback: Why is Widen important to TC? -Our DAM is used to house all our creative assets we produce through our photo studio whether that's video or stills. That way we have a library of assets for all the marketing team to pull from when creating marketing assets that go out in to the digital world in order to gain more customers. What we used prior to Widen -Everything was pretty much used before Widen came along. A lot of Dropbox, servers and peoples personal computers that housed all these assets. I think there was even some google drive folders at one point. None the less it was inefficient and not consistent. Who benefits? -Out marketing team benefits the most as they are the ones in there day in and day out grabbing assets to use for their projects. We hav also seen our stylist get in on the action by creating a portal for them to access the latest and greatest creative to share with their clients. The DAM is essential for more than just assets. -We mostly use widen to house all our assets but most recently, we have used the portal aspect and it has been a game changer for our stylist. Anything they need can be found in the Marketing portal for them to pull from and be more self sufficient in their day to day work. Huge changes after Widen. -Consistency and quick thinking since we now have a system in place that makes more sense than before. If there is something particular that needs to be built, our designers can go in and find what they need so much faster so they can delivery projects on time. No one has to be frustrated anymore finding assets or bugging their neighbor to help them find certain ones. Integration in the future? -We have not integrated Widen yet with any of our other platforms but there is discussion to see if we can do this with Workfront down the line. What makes Widen so important? -Knowing that Widen is our 1 stop shop for all assets and the search is much smaller now. What's next? -Keep growing and evolving the portal and our DAM to how we see fit to our business and how it's changing. Wish list: -I've said this before but I don't know if this will ever be a function but would love to be able to hover over an image on a certain type of clothing and have it show you exactly what brand it is. Right now we just list it in the metadata but sometimes there are so many different styles and accessories, it's hard to remember what is what. Service and support from Widen: -AMAZING... always prompt and willing to help Diversity in Widen: -So diverse in the type of companies that use Widen. Even if it's not in the same business space, I always learn something from everyone that uses Widen. In the end. -It just makes sense to have a DAM! Makes life so much simpler.

Widen has greatly improved our efficiency. We really like the ability to easily manage our large database of assets with specific rights and privileges. Widen's service and support is outstanding.

We've been testing Widen and hoping to make a change to that software in the near future. We have found everyone there to be incredibly helpful. Their analytics and support are without compare. The only thing holding us back is the template options. When that changes I am confident we will make a change. Also - their fall conference is amazing! Go if you can!