WhitesmokeReviews of whitesmoke.com

I installed it one laptop but my laptop crashed. So I wanted to change my subscription from old laptop to new laptop. I wrote to them more than 10 times. I tried to call them from India too. But their service is pathetic. No one should go for this. Grammarly is the best so far.

Very Very Bad Customer Service!! May be scam. I renewed my Whitesmoke license in February of this year. It worked for a few days and stopped working. I have sent several emails to the company and made several phone calls. My phone calls were never returned despite leaving several messages. After following up with several emails, someone replied and said my license purchase was from a few years ago and that's why it isn't working. I replied stating that I purchased a new license in February, 2019. I even provided the paypal transaction code for payment. Till date, I still have not heard back from them and my money has not been refunded. Gloria Ejiro

It is a scam. They claim they are a world-class company! What a joke! It is a one-person scam co! The application is buggy. Their customer services is only one dis-respectful person! Close the chat once he sees my name because I ask for a full refund! Be away from them.

This is a scam! The activation code does not work and they do not reply to e-mails or provide phone number. Stay away!

I bought this Product 18 feb 2019. I found out is not working .. Give wrong suggestions, disorganize the text and sometimes delete the whole paragraph without a possibility of undoing it with one click. I have to retrieve word by word . A lot of bugs. I wasted alot of time correcting all the mistakes the program did to the text ....I requested REFUND and cancellation. They don't answer what you ask them or solve the problem you are facing ....They bombard you with new activation codes and sales or come with the instructions you didn't ask for. I have asked for the refund since day one ...they never answer that question. In their policy they write that you can cancel and get refund within 7 days and they respond within 48 hours. I have left 4 tickets within 10 days since i bought the product and they haven't open any of them . A person calling himself Shayne asked me to write directly to him/her ....but NEVER reply what I ask which if a REFUND. Stay AWAY I will update .

I have never seen such a worst customer service. The software has 30-40% accuracy, far lower than I thought. I have been requesting a refund from day 1 and even after 10 days no answer from customer service. Please don't make mistake buying this tool. Check other available tools, might be a little expensive but worth the result and service.

The worst customer service I have ever seen, The lifetime licenses doesn't work any more ,no response from customer services , waste of my 100£ money Don't buy from this company

Worst products and customer service ever! Their products were so buggy and messed up my texts all the time. Their customer service was even worse. I haven't heard anything from them since my request for a refund three days ago. When I tried to send them another email to their billing department, the email couldn't go through. I wonder if their company is still in business. Never use their services again!