Kris
Always great support!
The gentleman who helped me online was wonderful! He was patient and friendly and knew the answers to all of my questions.

The Whistle GPS Pet Tracker & Activity Monitor is the smarter way to keep tabs on your pet’s location and activity levels when they're living it up, at home, in the park or on the run.--Whistle loves pets. We're building products that help make the world a smarter, healthier, safer place for pets.
Whistle (whistle.com) has 2,433 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing2,433 approved reviews, newest moderated first
Kris
The gentleman who helped me online was wonderful! He was patient and friendly and knew the answers to all of my questions.
Ann H.
I purchased a Whistle for our dog a little over 2 years ago. We had difficulty with the first tracker. It had extreme difficulty in locating her and they sent us a replacement. They neglect to tell you that the device does not track in real time like GPS but rather there is a lag of up to several minutes until it locates your dog using ATT cellular network. It also cannot track your dog unless there is cellular service! My dog comes to work with me daily and we are halfway to work, about 5 miles away, when the tracker finally alerts that she left home. The two year old tracker we had they stopped making parts for. The mount that goes on the collar eventually stretched out and fell off of the dog on more than one occasion. The company sent a new type mounting clip for the device but sometimes the device didn't click on the collar and would pop off. While on a hike the other day, our dog ran through a cornfield and the tracker popped off. After spending more than an hour looking for the device we called it quits. The app said we were right on top of it but between the three of us we never found it. I got in touch with customer service and the only thing they could offer me was 25% off on a new device. I had just renewed our subscription and probably just should have canceled it. We will see how well this new tracker does, apparently I have 90 days to test drive it. Hopefully a better mounting design than the first if not, then it is going back. A tracking device should stay on the dog. By the way, the old Whistle tracker is still locating my dog in the cornfield. :/
Response from WhistleJul 12, 2020
Hi Ann, I am so sorry for your experience when looking for your Whislte tracker. All of our trackers including the Whistle Go series of trackers need reliable AT&T coverage to work properly, 3G for Whistle 3, and LTE-M for the Whistle Go series of tracker. Generally lost devices are not covered in the warranty. But, I can surely forward your feedback regarding the snap attachments to the concerned department. We value your comments and feedback as we are always looking for ways to improve our products and services. Our goal is to make your experience better, so thank you again for letting us know what we can do to make that happen. If you should ever need any assistance please do not hesitate to contact our support team at: 1-855-999-0471 Mon-Fri 7:00 AM-4:00 PM PST Sat-Sun 7:00 AM-3:30 PM PST.
Karen A.
I love the Whistle Go it works wonderfully! Very impressed with how long it holds a charge! It gives me great peace of mind with my Boston Terrier whom loves to run deer! Karen Atkins
Isabel B.
Very helpful. Very prompt responses. Thank you.
Patrick M.
Reliable products that I trust will help me find my dog if lost
Derek P.
Lack of accessories for older Whistle models is disappointing.
Response from WhistleJul 12, 2020
Hi Derek, I am so sorry for your experience when searching for accessories for your older Whistle tracker. I can surely forward your feedback to the concerned department. We value your comments and feedback as we are always looking for ways to improve our products and services. Our goal is to make your experience better, so thank you again for letting us know what we can do to make that happen. I would advise you to contact our support team at: 1-855-999-0471 Mon-Fri 7:00 AM-4:00 PM PST Sat-Sun 7:00 AM-3:30 PM PST and we can try to provide you a resolution for your issue.
James G.
Great Service
Ryan B.
I wish there was more content showing how it works (videos and the like). Looks like a good product though.