WhistleReviews of whistle.com

Response from WhistleSep 14, 2020

Hi Wendy, Thank you for reaching out to Whistle support team! Based on the latest information, your replacement device has been delivered today - 14th Sep'20. Please find below link for delivery confirmation. https://tools.usps.com/go/TrackConfirmAction?tRef=fullpage&tLc=2&text28777=&tLabels=9400111899564853355963 If you should ever need any assistance with your device please do not hesitate to contact our support team at: 1-855-999-0471 Mon-Fri 7:00 AM-4:00 PM PST Sat-Sun 7:00 AM-3:30 PM PST.

Response from WhistleSep 14, 2020

Hi Yvonne, Thank you for contacting Whistle! We value your comments and feedback as we are always looking for ways to improve our products and services. The information you provided will be passed on to our product team for further collaboration and research. Our goal is to make your experience better, so thank you again for letting us know what we can do to make that happen. We also have a way to send your feature requests directly to our development team via the app. If you have a feature request in the future: Log into the Whistle mobile app Tap the "Human" icon in the lower right-hand corner Select "Help Make Us Better" ​Please feel free to reach out If you should ever need any assistance with your device, please do not hesitate to contact our support team at: 1-855-999-0471 Mon-Fri 7:00 AM-4:00 PM PST Sat-Sun 7:00 AM-3:30 PM PST.

Response from WhistleSep 14, 2020

Hi Jo VonRue, I am sorry to hear about the unpleasant experience you have with Whistle Go Explore! I request you to kindly reach our support team and we will be more than happy to replace device for you. Please do not hesitate to contact our support team at: 1-855-999-0471 Mon-Fri 7:00 AM-4:00 PM PST Sat-Sun 7:00 AM-3:30 PM PST.

Response from WhistleSep 14, 2020

Hi John, Thank you for sharing your feedback! Whistle always value the loyalty of the customer and gives the best possible deal. We have 20% discount offer deal exclusive for our loyal customers. It's not available for any new customer and not available in any other website other that making purchase from whistle.com. In case you had an experience where you found same deal else where, I request you to please call our support team at: 1-855-999-0471 Mon-Fri 7:00 AM-4:00 PM PST Sat-Sun 7:00 AM-3:30 PM PST and let us know details for us to fixed this.

Response from WhistleSep 14, 2020

Hello, I am sorry to hear that you have unpleasant experience with Whistle tracker for poor battery life! WiFi plays a really important role for the Whistle tracker. Not only does it allow the tracker to transfer activity data, but we send firmware updates to the device via WiFi as well. In case device is not connected with WiFi it can only send activity data to our servers via your phone's Bluetooth when you use the Bluetooth Low Energy option by opening your phone within range of the tracker. ​ This also means the device is not able to tell us when it is charged or how much battery it has unless it sends it via Bluetooth, so the app is using an estimated battery level to guess when the battery is getting low. In case you have large property, please consider having WiFi extender. This will be helpful! If you should ever need any assistance with your device please do not hesitate to contact our support team at: 1-855-999-0471 Mon-Fri 7:00 AM-4:00 PM PST Sat-Sun 7:00 AM-3:30 PM PST.