WhistleReviews of whistle.com

Always great customer service from Whistle. My order today was for only an extra charger, but it went as smoothly as ever.

We are the hotel for a very handsome 12 lb. tabby. He’s an independent guy, living life on his own terms. One of them is that he insists on being outside at night. We live in an area with neighborhood traffic and copperhead snakes, coyotes, foxes, etc. So, it always worries us when he doesn’t arrive home in the morning. Originally, we put a different brand GPS tracker on him, but it was glitchy, his location wasn’t accurate, and it didn’t ever track him when he was out. So, we tried the Whistle 3 tracker instead. AMAZING! We’ve learned that he has a 6 mile trek he makes every night mostly crossing through wooded areas and backyards, but also near some heavier traveled streets. The only thing that would make this tracker more awesome is if it had an embedded GoPro camera. Otherwise, it’s pretty perfect and both my husband and I can see his movement on our phones. Definitely recommend this tracker.

Love the product but when trying to buy accessories it was hard to find them on the website. Maybe add a space or link in the menu options.

Shopping was easy. Hope the product works like advertised.

Maybe I can update after the product actually gets in, but right of the bat before you ever get it the customer service is pretty poor. The very top of their site advertises "free 2-3 day shipping". I ordered on a Tuesday and shipping info was generated right away, but there was no activity on the tracking number. I asked customer service, and they said it was still in pre-shipment and to wait another day for them to send it (which he couldn't even say for sure). So that's 3 days before they even send it, which means "free 2-3 shipping" is not a truthful claim.

My chat with Poojan was very helpful

Finding the accessories (replacement charger cords, etc.) wasn't as easy on mobile as I was expecting, but the rest of the process was seamless and my order was in within minutes of realizing I had lost my charger cords. The shipping options were awesome as well. Thanks for having an awesome product!

Informative...quick & easy.