WhistleReviews of whistle.com

Response from WhistleJun 26, 2019

Hello David, Thank you for taking the time to take our Customer Experience survey. We appreciate all the feedback and suggestions we get from our customers and we want to do everything we can to improve your experience. I am so sorry you were unable to locate our accessories for the device easily. In the future should you ever need to locate any additional collars, attachments, or chargers. Please go to Whistle.com, click buy now, and simply scroll to the very bottom of the page. Everything we have available to purchase is in this section! I hope this information is helpful, if there is anything else we can do to turn your experience around please do not hesitate to reach out to us and we would be happy to help! Thank you for choosing Whistle, and have a wonderful day!

Response from WhistleJun 25, 2019

Hello Lauren, Thank you for taking the time to take our Customer Experience survey. We appreciate all the feedback and suggestions we get from our customers and we want to do everything we can to improve your experience. While your comments appear positive ("Fast and easy!"), the review came through as negative (1/5 stars). I wanted to follow up to see if there was anything that was unsatisfactory and offer my assistance. Please let me know if you need anything; we're here to help! Thanks, Rob