WhistleReviews of whistle.com

Very excellent experience. Only the pop up box "how did you hear about Whistle?' Popped up about five times and I needed to answer it each time.

Easy to work with, handled request professionally and timely.

Ordered a new Go unit. After checkout is says 2 weeks before it will ship. Never said anything about when ordering. Green color was not listed as an option, but after checkout is says green would ship sooner. Tried to change the order with live chat, but it had been over an hour so can’t change it. If it takes 2 weeks to process an order how come after an hour it can’t be changed. Not really pleased.

Good support. Easy to order.

Excellent customer service! Had a whistle 3 for about a year and a half. The battery wasn’t holding much of a charge anymore. Can’t expect them to last forever. Would have been nice to be able to replace the battery. Just upgraded to the explore...yay new features!!

Good product. Responsive.

The only thing that would have made my experience better would have been after I selected my device if it would take me to a page to also purchase the subscription plan. I'd prefer to get it all done at once and maybe you could offer an additional discount if you purchase the subscription at the same time. I'd rather not wait until I get my device/download the app. Otherwise the website was easy to navigate and very informative.

I’ve used whistle and I like the device as well as the customer service team. I wanted to upgrade to the go explore and the website wasn’t easy to use. My shipping said 2-3 business days and on my email confirmation it said 7-10 business days. When looking through devices it says the cost of the tracker +subscription but it didn’t show subscription options when checking out. I already have a subscription and want to make sure I’m not being charged twice for my monthly plan. If I was a new user there would be no place to choose a plan. Very confusing