WhistleReviews of whistle.com

I love the Whistle for my fur babies. It helps keep track of how much activity they do and how much rest. I have two dogs and it helps me see which one is more active and which one needs more exercise.

Choice to change size of gps unit so won’t fit in upgraded collars goo financial choice but leaves bitter taste to loyal customers

Christine G. was super helpful and knowledgeable! She quickly helped me navigate and explore the whistle app, suggested excellent ideas on how to make whistle work more efficiently for our rescue! As a long-time customer and a user of 9+ whistle systems, I've called customer support many times before and this level of support was wonderful. Thank you very much!

Very easy to set up. I had to switch from my old whistle (battery wouldn't hold a charge) to this new one and the transition was seamless. I like the new colors. Got pink for my girl!

I finally figured out how to order on the website. It is somewhat confusing in trying to activate the $20 off offer. After several tries finally figured you had to go to the top of the page to activate. Made my choice and then wanted a collar and that took several tries to get to the collar I wanted. I already have an account and no place to sign in to show I have a subscription. I think this took over an hour to order. All this aside I love Whistle and will continue to support. Customer service outstanding.

I have been with Whistle3 for about two years and had a Whistle 3 unit. I called into your office and was told it was probably losing proper configuration due to age and It was telling my service dog was out and about when he was at my feet at home. I was losing my trust in the unit. That is when I was offered a 20% discount on an upgrade and newer version of the Whistle. I said ok, but had wished a better discount as I was not new to Whistle, and thought the original unit should have lasted longer than it did. Just received the new unit and anxious to get that working and I can once again trust the system within the Whistle unit.

My cat lost his tracker when the battery was dead so I was unable to locate it. I reached out to customer service, I was hoping they’d offer a replacement Unit maybe at a lower price or have some magical solution lol but I understand they can’t cover all lost trackers, so they offered me a $25 upgrade discount. I was able to purchase a new unit (upgraded from whistle 3 to whistle go explore) and had it on my front doorstep within a week. It was easy to sync my new tracker with the existing app/plan I had. Kitty is back to exploring and I get to watch his every move.

I was upset that my original order did not deliver what I expected. After I posted the criticism below, Whistle immediately responded and corrected the problem. Thank you very, VERY much! -original post- "I purchased a new clip to attach the Whistle to my dog's collar. The cheap rubber one tore. You changed the size of the attachment so it doesn't work! Thank you so very much."