WhisperKOOL Reviews | Read Customer Reviews of whisperkool.com

WhisperKOOL Reviews | Read Customer Reviews of whisperkool.com

WhisperKOOL reviews

266 approved reviews, newest moderated first

Russ
Nov 28, 2018
Great Support and Information
I had the need to work with the company over a number of years and found them always helpful and supportive. The products perform as they say they will.
Response from WhisperKOOLJan 28, 2019
Hello Russ, Thank you for your review! We are happy to know that you had a great experience with WhisperKOOL over the years. We take pride in assisting our customers with achieving the best results. Please let us know if there is anything we can do to assist you the future. Best regards, WhisperKOOL
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Trevor S.
Nov 27, 2018
The lady i was dealing with was very…
The lady i was dealing with was very helpful. Without her help I would not have succeeded in this purchase.
Response from WhisperKOOLJan 28, 2019
Hello Trevor, Thank you for your review! We are happy to know that you had a great experience with your WhisperKOOL customer service specialist. We take pride in assisting our customers with achieving the best results. Please let us know if there is anything we can do to assist you the future. Best regards, WhisperKOOL
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Mike H.
Nov 27, 2018
Picked up at will call...got a tour of…
Picked up at will call...got a tour of the shop...met the chief engineer...these are quality people working for a quality company.
Response from WhisperKOOLJan 28, 2019
Hello Mike, Thank you for your review! We are happy to know that you had a great experience with the WhisperKOOL team. We hope you thoroughly enjoyed your tour of our facility as well as speaking with our chief engineer. We take pride in assisting our customers with achieving the best results. Please let us know if there is anything we can do to assist you the future. Best regards, WhisperKOOL
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Wing T.
Nov 26, 2018
WhisperKOOL provides the best service…
WhisperKOOL provides the best service to replace the unit for me. My wine cellar is back to operation without peoblem.
Response from WhisperKOOLJan 28, 2019
Hello Wing, Thank you for your review! We are happy to know that you had a great experience with the WhisperKOOL team. We take pride in assisting our customers with achieving the best results. Please let us know if there is anything we can do to assist you the future. Best regards, WhisperKOOL
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Sal P.
Nov 26, 2018
The holding time to get to speak to…
The holding time to get to speak to your customer service personnel is unacceptable. I waited twice for over 30 min and than hung up and recalled with same results. It would be nice if u upgraded your system to at least give estimate of wait time or option of leaving message for a call back. I will say that once I was able to speak to a person, they exceede all my expectations in providing great customer service
Response from WhisperKOOLJan 28, 2019
Hello Sal, We are sorry to hear that you received a less than satisfactory customer service experience during your initial outreach. Customer satisfaction is at our forefront, and we take your review very seriously. Your feedback has been forwarded to our support team in our efforts to improve our support systems. Best regards, WhisperKOOL
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Bob W.
Nov 26, 2018
Replacing a previous model
Replacing a previous model. Size is different and required a great deal of work to prepare the opening.
Response from WhisperKOOLJan 28, 2019
Hello Bob, Thank you for your review. Sorry to hear that you experienced some difficulty with replacing your WhisperKOOL cooling unit. We will take note of this feedback as we work to continuously improve our products. Please let us know if there is anything we can do to assist you the future. Best regards, WhisperKOOL
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Larry C.
Nov 26, 2018
Many thanks for all your assistance
Many thanks for all your assistance - very responsive and timely delivery!
Response from WhisperKOOLNov 26, 2018
Hello Larry, Thank you for your review! We are happy to know that you have had a great experience with the WhisperKOOL team. We take pride in assisting our customers with achieving the best results. Please let us know if there is anything we can do to assist you the future. Best regards, WhisperKOOL
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D & J Air C.
Nov 26, 2018
Great customer service
Great customer service
Response from WhisperKOOLNov 26, 2018
Hello D & J Air Conditioning, Thank you for your review! We are happy to know that your company has had a great experience with the WhisperKOOL team. We take pride in assisting our customers with achieving the best results. Please let us know if there is anything we can do to assist you the future. Best regards, WhisperKOOL
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