WhisperKOOLReviews of whisperkool.com

Within one year this unit failed. Wisperkool refused to honor warranty with the pretext that the my installer turned in post installation paper work with two incomplete entries

All contacts made were friendly efficient and professional. Resolved all issues.

The unit was shipped with wires plugged into the wrong locations on the circuit board. WhisperKool reps were extremely hard to get a hold of, and although pleasant at times, offered zero solutions. Even made us pay for a new display wire because they said it was our fault when it was the manufacturers fault. Once the unit became functional, after spending $1,000+ for a local expert to figure out the issue, the drain line pump failed to work and leaked massive amounts of water on our new hard wood floors without ever shutting off. I never write reviews, although I read them often. DO NOT BUY ANYTHING FROM WHISPERKOOL. YOU WILL CETAINLY REGRET IT

My unit was a replacement and is my third one. Each lasted about 15 years and worked fine. I think the drain connection is an improvement. Response to shipping the unit was excellent.

I would give them 5 stars for their customer service, but not their product right now!? I've had issues I don't think I should have had, much less be responsible for..

Friendly, knowledgeable, and efficient service. This place checks all the boxes

Had the Whispercool 2500 for 45 days and all is good so far. Delivery was timely but it came as if the box had been dropped and one corner of the unit was bent. Pair of pliers and we were good to go.

I previously had a N'Finity 3000 unit that broke within two years of use. I upgraded to the WhisperKOOL Extreme 5000 and boy was it worth it. First off - it's SO much quieter. I don't hear much of anything when the unit it on compared to the N'Finity. Also it's more powerful so even though it cost a bit more it's not on at all compared to the N'Finitiy. Also love the bottle liquid probe - can't get more accurate than that :)