Wheelhero.comReviews of wheelhero.com

Thanks Wheelhero guys! Great experience from the very beginning. I even made a mistake in the ordering process, and they fixed it for me!

I had a great experience with Wheelhero! Their team was professional, quick, and helped me find the perfect tires at a great price. Highly recommend!

I always get my tires from here and they do a great job

Very helpful and easy to navigate through the process with their help. Got a new set of rims for my slammed out car

Amazing experience, the staff is always friendly and they go out of there way to help me as much as possible.

Customer service is non existant. Didn't include half the order after inquiry via chat. Tried to cancel order 20 minutes after submittal and was told a $175.00 restocking fee would apply even the order didnt ship until 3 days later. Steer clear...

DO NOT ORDER FROM WHEELHERO.COM!! The site and their stock is not updated. I was sent the wrong tires and am currently in a PayPal claim just to return the tires. They refuse to send return information to give me a refund. They have been the worst customer service team I have ever worked with. Zero communcation, except for when they lie and say they are sending you a return label and never do. They will also lie and try to get you to close claims without a refund. SCAM. Edit in response to Wheelhero. They continue to lie.... they sent the WRONG tires. NO ONE "picked them up" STILL AWAITING REFUND.

Ordered a set of wheels December 5, installed them December 12. Installer found one wheel out of round. I emailed immediately, but stopped receiving replies. I called and emailed again many times before getting a return label mid-January. Then the replacement wheel was shipped to the wrong address (in another state!). By the time I got the replacement 2 full months had passed! Had a much better experience ordering for my other car at TireRack.com.