Wheelhero.comReviews of wheelhero.com

I bought a set of wheels and tires based on their fitament tool. It said the tire and wheel combo would fit my vehicle however the front 2 tires rubbed badly. I understand things happen, online fitament tool didn’t work. When I emailed they requested a photo, I sent photo and they ghosted me. Be very wary of this place

Quick, Fast, and Friendly!! Very simple process, my tires are of excellent quality. They had the absolute lowest price. Ordered one day, received them a day and a half later. I’m very satisfied with my purchase. I will definitely do business with them again!!

Absolutely horrible experience, advertising says most orders ship same or next day. When I called in my order the guy was great and helpful supposedly sending free wrench and a t-shirt well. After numerous phone calls and false promises still no shipping info after 8 days. Yet they took my money the same day. They sent me a tracking number 2 days ago, I called shipping company because tracking number wasn't showing as good. Shipping company says they haven't even recieved an order from them to pick up my order. Everyone is good about making you feel special but doesn't do much good to feel special if you dont get your order. Pricing is great if you could just get the product you pay for.

Terrible from start to finish. Did my order come, yes. However, they didn't include the aftermarket wrench that I paid for and I had to reach out to have them send another. On top of that, I questioned Steven, my sales rep, about what tires and wheels I should purchase. I made sure that the wheel package I purchased would not rub at all. He confirmed that it would. I installed the set on my truck and they rub, bad. I had to cut out nearly 8" and some metal for them to fit without rubbing. I reached out to customer service and Scott was horrible. He kept saying "we've installed these tires on truck like yours and there's no rubbing" excuse me sir, why would I cut my truck if I didn't need too!? What a joke. He offered me a $100 credit which was also a joke. I spent over 4 hours cutting my truck and sanding it down and that's what the offer when they lied to me to begin with!? Save your money and go purchase your tires somewhere else. They're terrible if anything goes wrong.

The employees I have been in contact with operate a very shady business. once you purchase your wheels you get no help if you have a issue with a wheel. you can call and you get rotated from one person to the next via the same phone number, than you leave a message and no one will call you back. WARNING do not purchase from these scam artist as you will be stuck with what you get if you have a issue or not. An emploee promised to send out wheel centric centering adapters never received and was not able to get back in touch with him. He indicated he was the manger, his word is like fools gold, WORTHLESS!!!

Terrible service Scott won’t help you after they don’t fulfill orders All contact stops once you pay and they don’t ship anything

Excellent product great customer service fair price and fast shipping

I was initially concerned about purchasing tires and wheels online, first time ever. Ended up calling to clarify some details and was surprised to receive such a reassuring response! My wheels and tires arrived as promised, my experience was very positive, and I recommend WheelHero to anybody looking for honesty and a trustworthy business!