Wheelhero.comReviews of wheelhero.com

Great place gave me a better tires after ordering wrong tires fast shipping came well packaged no damage etc

My Order was received in tack, however; I did not receive my wheel lock for the lugs.

When I receive my wheels and went to install them, one of my center caps were broken. I called the company and they ordered me a new center cap. It’s been a few days and I still hadn’t received so I had to call and do a follow up along with the complaint that I had a bad vibration from my tires. They suggested that I go get a rebalance And I had a compensation back of $100. When I took my truck wheels to get rebalance the balance was fine, but the tires are out of round. When I called the company back and advised them what I was told and the tire place did not charge me for a re-balance they told me to go somewhere else and try to get them balanced again which I don’t think should be my responsibility if I purchased something brand new. Going on over 10 days I still have not received my center cap and I still have out around tires that they are not willing to switch out. Love the wheels, but the tires are garbage.

Nice selection of wheels and the best prices I could find. The website says allow 5 days for processing and another 5-7 days for shipping. I received my order in 2 days. (I'm within the same state where their distribution center is located, your results may vary.) Very pleased with the service and the wheels. Definitely recommend!

I ordered a set of wheel at the beginning of January, got updates for about a week and it has been radio silence for past 12 days.

I have called, chatted and texted since Dec 6th (one week) to buy a set a specialty wheels and rims. Crazy that I have to beg them to be my vendor when I am looking to spend upwards to $4K. I wonder about the others that are spending less or already spent and can't get the service they are promised?!

Customer Service was helpful and my questions were answered thank you! Review upgraded. This company is legit and they do answer.

I live in Nashville Tn, I ordered the AT1913 destiny gloss black milled by American Truxx from wheel hero, they are 22x12 with 8x170 lug pattern for my lifted F350. The process was smooth, I entered all my information about my truck and the website guaranteed they would fit. When I received them the pictures on the website didn’t do it justice. The rims were beautiful!!!!, I received them in less than a week after ordering them. The salesman I spoke to on the phone was well versed and knowledgeable in not only the different rims but also in vehicles and fitment. My wife and I own a contracting business and we have 5 work trucks, we will definitely be using wheel hero for them, we will also recommend wheel hero to everyone, I want to also mention the price for the rims were $500 less per set than competitors. Definitely order from wheel hero if you want quality wheels and tires at a competitive price!!